Is this Otonomus Tulum pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Otonomus Tulum have a swimming pool?

Yes, this Otonomus Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Otonomus Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Otonomus Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Otonomus Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Otonomus Tulum?

Based on the information reported by the owner or manager, the Otonomus Tulum indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Otonomus Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Otonomus Tulum are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Otonomus Tulum | Apartment in Tulum

| 8.6 (148 Reviews) | Pet Friendly 1 Bedroom 1 Bathroom 3 Guests

Playa Paraiso Apartment | Otonomus Tulum

1 Bedroom Apartment in Playa Paraiso, Tulum

Luxury aparthotel with spa services and an outdoor pool
Along with an outdoor pool, this smoke-free aparthotel has spa services and concierge services. WiFi in public areas is free. Additionally, laundry facilities and tour/ticket assistance are onsite.
Each apartment boasts a tablet computer and offers free WiFi and a kitchen. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Housekeeping is available on request.
Otonomus Tulum offers 48 air-conditioned accommodations with tablet computers and washers/dryers. These individually decorated accommodations include kitchen islands. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 55-inch Smart televisions come with digital channels. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

Amenities

Air Conditioner

Pet Friendly

Pool

Balcony/Terrace

Security/Safety

Bedding/Linens

Spa

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Air Conditioner

Air conditioning

Bathrooms

Toilet paper

Towels provided

Shampoo

Soap

Shower

Bedroom

Bed sheets provided

Dining room

Kitchen

Cookware/dishes/utensils

Refrigerator

Kitchen island

Freezer

Stovetop

Laundry

Laundry facilities

Washer/dryer

Parking

Free offsite parking within 3 ft

Wheelchair-accessible parking and van parking available

Pet Friendly

One-time cleaning fee: USD 50

USD 100 per pet per stay

Welcoming dogs only

Service animals exempt from fees

Pet friendly

Accessibility

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Stair-free path to entrance

Wheelchair-accessible public washroom

Upper floors accessible by stairs only

Wheelchair accessible (with limits)

Wheelchair-accessible van parking

Well-lit path to entrance

No elevators

1 on-site accessible parking spaces

Wheelchair-accessible concierge desk

Smoke-free property

Wheelchair-accessible pool

Entertainment

55-inch Smart TV with digital service

Tablet computer

General

48 rooms

Individually decorated

English

Spanish

Guest Services

Guidebooks/recommendations

Concierge services

Housekeeping (on request)

Change of towels (on request)

In-room massages

Local meal delivery service

Tour/ticket assistance

Change of bedsheets (on request)

Front desk (limited hours)

Internet

Free WiFi, with speed of 25+ Mbps

Outdoors

Terrace

Deck or patio

Security/Safety

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)

Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Spa

Spa services

Outdoor pool

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 10:00 pm minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 100 per pet (varies based on length of stay) plus usd 50 one-time cleaning fee service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 100 per pet (varies based on length of stay), plus a one-time cleaning fee of usd 50 service animals are welcome, and are exempt from fees welcoming dogs only

Smoking Policy

Smoking is not permitted

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Lexi

Sep 17, 2025 10:53:37 PM

Review Score: 10

Summary: Loved this hotel. It is apartment style - would be great for long term stays. 7 min scooter ride from the beach. Nice pool and private pool at many of the rooms. Very convenient to be able to rent quads and scooters from there. Helpful concierge!

See All Reviews

Room Arrangement

Room Info	Facilities
Comfort Apartment, 1 Bedroom, Balcony Room Size: 700 square feet m² 3 Queen Beds and Twin Sofa Bed	General Square feet - 700, Hair dryer (on request), Number of bedrooms - 1, Square meters - 66.1, Number of living rooms 4, Number of bathrooms - 2, Ping - 20, Private pool, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Bed count maximum 3, Bed count minimum 3
Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View Room Size: 958 square feet m² 4 King Bed, Queen Beds and Twin Sofa Bed	General Bed count minimum 4, Hair dryer (on request), Square feet - 958, Number of bedrooms - 2, Sea view, Number of living rooms 1, Number of bathrooms - 2, Square meters - 89.3, Private pool, Private bathroom, No rollaway/extra beds, Ping - 27, No cribs (infant beds), Bed count maximum 4
Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View Room Size: 958 square feet m² 4 King Bed, Queen Beds and Twin Sofa Bed	General Bed count minimum 4, Hair dryer (on request), Square feet - 958, Number of bedrooms - 2, Number of living rooms 4, Number of bathrooms - 2, Square meters - 89.3, Private pool, Private bathroom, Pool view, No rollaway/extra beds, Ping - 27, No cribs (infant beds), Bed count maximum 4
Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View Room Size: 958 square feet m² 4 King Bed, Queen Beds and Twin Sofa Bed	General Bed count minimum 4, Hair dryer (on request), Private bathroom, Square feet - 958, Ping - 27, Valley view, Bed count maximum 4, Number of bathrooms - 2, Square meters - 89.3, Private pool
Exclusive Apartment, 1 King Bed, Private Pool Room Size: m² 1 King Bed	General Hair dryer (on request), Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Ocean view, Number of bathrooms - 2, Bed count maximum 1, Number of living rooms 2
Deluxe Apartment, 1 Bedroom, Private Pool, Sea View Room Size: 700 square feet m² 3 Queen Beds and Twin Sofa Bed	General Square feet - 700, Hair dryer (on request), Private bathroom, Number of bedrooms - 1, Sea view, Square meters - 66.1, Bed count maximum 3, Number of living rooms 1, Number of bathrooms - 2, Ping - 20, Private pool, Bed count minimum 3
Studio, Private Pool, Pool View Room Size: 506 square feet m² 1 King Bed	General Square meters - 46.3, Number of living rooms 0, Hair dryer (on request), Square feet - 506, Number of bedrooms - 0, Ping - 14, Towels provided, Private pool, Number of bathrooms - 1, Private bathroom, Pool view, Bed count minimum 1, Bed count maximum 1
Deluxe Apartment, 1 Bedroom, Private Pool, Valley View Room Size: 700 square feet m² 3 Queen Beds and Twin Sofa Bed	General Square feet - 700, Hair dryer (on request), Private bathroom, Number of bedrooms - 1, Valley view, Square meters - 66.1, Bed count maximum 3, Number of living rooms 1, Number of bathrooms - 2, Ping - 20, Private pool, Bed count minimum 3
Comfort Studio, Balcony Room Size: 506 square feet m² 1 King Bed	General Square meters - 46.3, Number of living rooms 0, Hair dryer (on request), Private bathroom, Square feet - 506, Pool view, Number of bedrooms - 0, Ping - 14, Bed count minimum 1, Bed count maximum 1, Private pool, Number of bathrooms - 1
Deluxe Studio, Valley View Room Size: 506 square feet m² 1 King Bed	General Square meters - 46.3, Number of living rooms 0, Hair dryer (on request), Private bathroom, Square feet - 506, Number of bedrooms - 0, Valley view, Ping - 14, Bed count minimum 1, Bed count maximum 1, Private pool, Number of bathrooms - 1
Comfort Apartment, 1 Bedroom, Private Pool, Pool View Room Size: 700 square feet m² 3 Queen Beds and Twin Sofa Bed	General Square feet - 700, Hair dryer (on request), Number of bedrooms - 1, Square meters - 66.1, Number of living rooms 4, Number of bathrooms - 2, Ping - 20, Private pool, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Bed count maximum 3, Bed count minimum 3
Deluxe Apartment, 2 Bedrooms, Balcony, Pool View Room Size: 958 square feet m² 4 King Bed, Queen Beds and Twin Sofa Bed	General Bed count minimum 4, Hair dryer (on request), Private bathroom, Pool view, Square feet - 958, Ping - 27, Bed count maximum 4, Number of bathrooms - 2, Square meters - 89.3, Private pool
Deluxe Studio, Private Pool, Sea View Room Size: 506 square feet m² 1 King Bed	General Square meters - 46.3, Number of living rooms 0, Hair dryer (on request), Private bathroom, Square feet - 506, Number of bedrooms - 0, Sea view, Ping - 14, Bed count minimum 1, Bed count maximum 1, Private pool, Number of bathrooms - 1