Is this Playacar Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playacar Zona Hotelera resort have a swimming pool?

Yes, this Playacar Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Zona Hotelera resort?

Best-rates for the Playacar Zona Hotelera resort starts from $368 per night with includes TV, Balcony/Terrace, Business Services, Guest Services, Hot Tub, Parking, Pool, Child Friendly, Air Conditioner, Bedding/Linens, Bar, View, Spa, Sports/Activities, Wellness Facilities, Restaurant, Internet, Laundry, Ocean View, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playacar Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Zona Hotelera resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, the Playacar Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Zona Hotelera resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Iberostar Waves Quetzal - All Inclusive | Resort in Playa del Carmen

| 8.4 (1008 Reviews) | 1 Bathroom

Playacar Zona Hotelera Resort | Iberostar Waves Quetzal - All Inclusive

Resort in Playacar Zona Hotelera, Playa del Carmen

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Iberostar Waves Quetzal - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Iberostar Waves Quetzal - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Towels

Eco-friendly toiletries

Hair dryer

Bathtub or shower

Bedroom

Air conditioning

Down comforter

Blackout drapes/curtains

Premium bedding

Bed sheets

Ceiling fan

Desk

Composting

Iron/ironing board

Recycling

Phone

LED light bulbs

Laptop-friendly workspace

Safe

Eco-friendly cleaning products provided

Connecting rooms available

Breakfast

3 poolside bars, 7 bars/lounges and 1 beach bar

8 restaurants

Room service available

Free minibar

Parking

Free valet parking on site

Free self parking on site

Onsite parking includes off-street options

Accessibility

This property does not have elevators

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Smooth flooring in room

Wheelchair-accessible spa

Wheelchair-accessible concierge desk

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Activities

Theme parks

Windsurfing

Golfing

Ecotours

Scuba diving

Kayaking

Steam room

Yoga classes

Tennis

4 outdoor pools

Children's pool

Fitness center

Windsurfing

Sauna

Billiards/pool table

Playground

Bike parking

Snorkeling

Shopping

Full-service spa

Entertainment

Flat-screen TV

Satellite channels

General

Meeting rooms

Conference space

Banquet hall

Front-desk safe

Water dispenser

Gift shop/newsstand

French

Portuguese

German

Italian

Spanish

English

Romance packages available

Beach towels

Smoke-free property

Guest Services

4 outdoor pools

In-room child care (surcharge)

Children's pool

Babysitting (surcharge)

Children's games

Children's club

Playground

Free supervised childcare

Luggage storage

Concierge services

Hair salon

24-hour front desk

Tour/ticket assistance

Wedding services

Tennis lessons

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Beach loungers

Garden

Beach umbrellas

Beachfront location

Nature reserve

Pool umbrellas

Balcony

Spa

Massage/treatment rooms

Spa open daily

3 treatment rooms

Couples treatment room(s)

Outdoor treatment areas

Massage - Swedish

Manicures and pedicures

Massage - sports

Massage - hot stone

Sauna

Body scrubs

Body treatments

Massage - on the beach

Hydrotherapy

Hot tub

Body wraps

Massage - deep-tissue

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned this property uses eco-friendly cleaning products

Reviews

Brett Joseph

Aug 27, 2025 07:06:23 AM

Review Score: 10

Summary: Property is slightly outdated but otherwise very nice. Staff was friendly and welcoming. Pools and other facilities were clean.

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Room (Tropical View) Room Size: 377 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Near Pool) Room Size: 377 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2
Premium Room (Promo) Room Size: 377 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Tropical View) Room Size: 377 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Near Beach) Room Size: 377 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2
Premium Room (Promo) Room Size: 377 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Oceanfront Room Size: 409 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Shower only, Square meters - 38, Square feet - 409, Bed count minimum 1, Ocean view, Number of bathrooms - 1, Bed count maximum 2
Premium Room Room Size: 377 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Near Beach) Room Size: 377 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Near Pool) Room Size: 377 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Penthouse, 2 Bedrooms, Oceanfront (Suite) Room Size: m² 3 Double Beds and King Bed	General Number of living rooms 0, Number of bedrooms - 2, Bed count maximum 3, Bed count minimum 3
Penthouse, 2 Bedrooms, Oceanfront (Suite) Room Size: m² 3 Double Beds and King Bed	General Number of living rooms 0, Number of bedrooms - 2, Bed count maximum 3, Bed count minimum 3
Junior Suite, Oceanfront Room Size: 409 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Shower only, Square meters - 38, Square feet - 409, Bed count minimum 1, Ocean view, Number of bathrooms - 1, Bed count maximum 2
Junior Suite Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Garden view, Ping - 11, Shower only, Square meters - 38, Square feet - 409, Bed count minimum 1, Bed count maximum 1
Premium Room Room Size: 377 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Oceanfront (Beach Access) Room Size: 409 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Location - ground floor, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Beach view, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Oceanfront (Beach Access) Room Size: 409 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Location - ground floor, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Beach view, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2