Grand Velas Riviera Maya - All Inclusive | Resort in Playa del Carmen
Resort in Villa Juarez, Playa del Carmen
Catch some rays at the beach or spend the day relaxing at Grand Velas Riviera Maya - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Grand Velas Riviera Maya - All Inclusive offers 539 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Soap
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Hair dryer
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Shampoo
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Towels
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Jetted bathtub
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Toilet paper
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Designer toiletries
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Rainfall showerhead
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Bathtub or shower
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Children's robes
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Bathrobes
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Private bathroom
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Toothbrush and toothpaste
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Free cribs/infant beds
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Hypo-allergenic bedding
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Premium bedding
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Blackout drapes/curtains
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Pillow-top mattress
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Air conditioning (climate-controlled)
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Pillow menu
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Down comforter
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Bed sheets
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Iron/ironing board
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Private indoor hot tub
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Turndown service
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Phone
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Desk chair
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Laptop-friendly workspace
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Safe
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Desk
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Slippers
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Free buffet breakfast available daily 7:00 AM–noon
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24-hour room service
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8 restaurants and 1 coffee shop/cafe
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3 swim-up bars, 2 beach bars, 3 poolside bars and 6 bars/lounges
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Free daily reception
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Espresso maker
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Free minibar
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Champagne service
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Free bottled water
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Free self parking on site
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Area shuttle (surcharge)
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Free beach shuttle
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Limo/town car service
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Free valet parking on site
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Wheelchair accessible (may have limitations)
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Elevator door width (inches): 43
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Elevator
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Wheelchair-accessible registration desk
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Wheelchair-accessible restaurant
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Wheelchair-accessible spa
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Wheelchair-accessible registration desk height (inches): 47
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Braille signage
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Wheelchair-accessible fitness center
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Wheelchair-accessible concierge desk
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Wheelchair-accessible pool
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Wheelchair-accessible business center
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Cave exploring
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Sailing
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Skydiving
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Parasailing
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Surfing/body boarding
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Theme parks
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Water skiing
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Health/beauty spa
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Scuba diving
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Hiking/biking trails
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Adjacent to a golf course
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Boat tours
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Windsurfing
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Ziplining
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Table tennis
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Billiards/pool table
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Foosball table
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Children's pool
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Ecotours
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Full-service spa
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Pilates classes
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Concerts/live shows
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Kayaking
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Private picnics
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Beach yoga
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3 outdoor pools
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Mini golf
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Arcade/game room
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Free bicycle rentals
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Air hockey
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Shopping
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Karaoke
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Fitness classes
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Playground
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Hiking/biking trails
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Yoga classes
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Beach volleyball
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Fitness center
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Premium channels
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Cable channels
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65-inch Smart TV
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Meeting rooms
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Business center
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Computer station
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Conference center (94548 square feet of space)
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Gift shop/newsstand
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Ballroom
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Elevator
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Front-desk safe
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Banquet hall
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ATM/banking services
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English
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Spanish
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Portuguese
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Beach towels
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Vegetarian dining options
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Couples dining
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Designated smoking areas
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Vegan dining options
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Games
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Romance packages available
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Comprehensive food waste policy
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Local artist showcase
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Comprehensive recycling policy
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Snack bar/deli
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Babysitting (surcharge)
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Free cribs/infant beds
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In-room child care (surcharge)
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3 outdoor pools
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Children's toys
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Free supervised childcare
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Children's games
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Playground
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Laundry facilities
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Arcade/game room
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Mini golf
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Children's pool
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Free children's club
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Wedding services
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Daily housekeeping
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Concierge services
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Multilingual staff
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Dry cleaning service
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Free grocery shopping service
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Tour/ticket assistance
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Turndown service
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24-hour front desk
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Laundry facilities
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Porter/bellhop
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Luggage storage
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Hair salon
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Available in all rooms: Free WiFi
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In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
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Available in some public areas: Free WiFi
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Pool umbrellas
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Beachfront location
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Picnic area
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Free beach cabanas
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Pool sun loungers
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Beach loungers
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Terrace
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Garden
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Beach umbrellas
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Balcony
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Aromatherapy
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Body treatments
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Hot tub
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Detox wraps
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Massage - hot stone
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Outdoor treatment areas
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Massage - sports
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Body wraps
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Manicures and pedicures
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Spa open daily
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Steam room
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Massage - Thai
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Reflexology
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Massage - Swedish
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Massage - deep-tissue
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Mud bath
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Massage/treatment rooms
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Massage - on the beach
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Sauna
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Massage - prenatal
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Hydrotherapy
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Couples treatment room(s)
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42 treatment rooms
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Ayurvedic treatments
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Facials
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
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Grand Class Pool Suite Ocean Front
Room Size:
1377 square feet m2
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GeneralSquare feet - 1377, Ping - 39, Square meters - 128, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 2 |
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Ambassador Suite Ocean View
Room Size:
1270 square feet m2
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GeneralSquare meters - 118, Ping - 36, Square feet - 1270, Bed count minimum 1, Ocean view, Bed count maximum 2 |
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Zen Grand Two Bedroom Family Suite Nature View
Room Size:
2368 square feet m2
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GeneralNumber of bedrooms - 2, Baby bath, Square feet - 2368, Children's books, Ping - 67, Sofa bed, Bed count maximum 3, Extra bed count 1, Resort view, Square meters - 220, Bed count minimum 3 |
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Ambassador Pool Suite Ocean View
Room Size:
1270 square feet m2
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GeneralSquare meters - 118, Number of bedrooms - 1, Ping - 36, Private plunge pool, Square feet - 1270, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Ambassador Two Bedrooms Family Suite Ocean View
Room Size:
2540 square feet m2
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GeneralPing - 71, Square feet - 2540, Number of bedrooms - 2, Baby bath, Children's books, Square meters - 236, Sofa bed, Bed count maximum 3, Extra bed count 1, Ocean view, Bed count minimum 3 |
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Nature View Suite - Zen Experience
Room Size:
1184 square feet m2
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GeneralNumber of bedrooms - 1, Ping - 33, Bed count minimum 1, Resort view, Square meters - 110, Square feet - 1184, Bed count maximum 2 |
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Nature View Suite with Pool - Zen Experience
Room Size:
1184 square feet m2
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GeneralPool view, Lagoon view, Number of bedrooms - 1, Ping - 33, Private plunge pool, Bed count minimum 1, Square meters - 110, Square feet - 1184, Bed count maximum 2 |
FAQ's
Is this Villa Juarez resort pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Villa Juarez resort have a swimming pool?
Yes, this Villa Juarez resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Villa Juarez resort?
Best-rates for the Villa Juarez resort starts from $1,390 per night with includes Bedding/Linens, Wellness Facilities, Spa, Bar, Guest Services, Kitchen, Parking, Pool, Designated Smoking Area, Accessibility, Breakfast, Child Friendly, Hot Tub, Balcony/Terrace, Transportation/Shuttle, Sports/Activities, Restaurant, Internet, Air Conditioner, View, Wheelchair Accessible, Ocean View, Business Services, Toiletries, Entertainment, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Villa Juarez resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Villa Juarez resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Villa Juarez resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Villa Juarez resort?
Based on the information reported by the owner or manager, the Villa Juarez resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Villa Juarez resort?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
