Fairmont Mayakoba | Hotel in Playa del Carmen

| 9.2 (1001 Reviews) |  1 Bathroom
Mayakoba Hotel | Fairmont Mayakoba

Hotel in Mayakoba, Playa del Carmen

Spend the day relaxing at the beach, practicing your swing on Fairmont Mayakoba 's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Housekeeping is available on request.
Fairmont Mayakoba offers 401 accommodations with safes and complimentary newspapers. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


A golf course, an outdoor tennis court, and complimentary bicycles are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Designer toiletries
  • Rainfall showerhead
  • Hair dryer
  • Deep soaking bathtub
  • Bathrobes
  • Private bathroom
  • Separate bathtub and shower
  • Towels
Bedroom
  • Air conditioning (climate-controlled)
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Premium bedding
  • Ceiling fan
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Bed sheets
  • Down comforter
  • Desk
  • Safe
  • Bulk dispenser for toiletries
  • Turndown service
  • Slippers
  • Water-efficient showers only
  • Recycling
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Free newspapers
  • LED light bulbs
Breakfast
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 48-53 per person
  • Room service available
  • 8 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • Free bottled water
  • Coffee/tea maker
Parking
  • Electric car charging station on site
  • Free valet parking on site
  • Limo/town car service
  • Area shuttle (surcharge)
  • Free beach shuttle
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free self parking on site
Accessibility
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk height (inches): 10
  • Elevator door width (inches): 40
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
Activities
  • Windsurfing
  • Golfing
  • Theme parks
  • Hiking/biking trails
  • Kayaking
  • Snorkeling
  • Pilates classes
  • Windsurfing
  • Golf driving range
  • Beach yoga
  • Archery
  • 24-hour fitness center
  • Free bicycle rentals
  • Volleyball
  • Children's pool
  • Golf course
  • Racquetball/squash
  • Sailing
  • Playground
  • Yoga classes
  • Ecotours
  • Beach volleyball
  • Full-service spa
  • Steam room
  • 5 outdoor pools
  • Surfing/body boarding
  • Hiking/biking trails
  • Outdoor tennis court
  • Fitness classes
  • Sauna
Entertainment
  • Pay movies
  • Streaming services
  • Premium channels
  • 65-inch LED TV
  • Satellite channels
General
  • Business center
  • Meeting rooms
  • Conference center (40000 square feet of space)
  • Computer station
  • Elevator
  • Banquet hall
  • Water dispenser
  • Library
  • Front-desk safe
  • Grocery/convenience store
  • Gift shop/newsstand
  • ATM/banking services
  • Reception hall
  • French
  • Italian
  • Portuguese
  • English
  • Spanish
  • Comprehensive food waste policy
  • Vegan dining options
  • Locally-owned & organized tours & activities
  • Biodegradable coffee stirrers
  • Vegetarian dining options
  • No plastic coffee stirrers
  • No plastic soda bottles
  • Comprehensive recycling policy
  • Smoke-free property
  • No plastic drinking straws
  • Local culture & ecosystem education
  • Humane treatment of captive wild animals
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Reusable cups only
  • Biodegradable drinking straws
  • Reusable tableware only
  • Beach towels
  • No plastic water bottles
Guest Services
  • Art supplies
  • 5 outdoor pools
  • In-room child care (surcharge)
  • Snack bar/deli
  • Children's toys
  • Beach toys
  • Free cribs/infant beds
  • Children's books
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • Playground
  • Waterslide
  • Changing table
  • Free children's club
  • Pool toys
  • Babysitting (surcharge)
  • Laundry facilities
  • Daily housekeeping
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Concierge services
  • Turndown service
  • Hair salon
  • Multilingual staff
  • Wedding services
  • 24-hour front desk
  • Golf lessons
  • Tennis lessons
  • Tour/ticket assistance
  • Change of towels (on request)
  • Laundry facilities
  • Porter/bellhop
  • Luggage storage
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool umbrellas
  • Pool sun loungers
  • Garden
  • Free beach cabanas
  • Terrace
  • Picnic area
  • Vegetable garden
  • Beachfront location
  • Beach loungers
  • Beach umbrellas
  • Furnished balcony or patio
Spa
  • Steam room
  • Aromatherapy
  • Hydrotherapy
  • Couples treatment room(s)
  • Massage - hot stone
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Body wraps
  • 20 treatment rooms
  • Body treatments
  • Reflexology
  • Spa open daily
  • Manicures and pedicures
  • Body scrubs
  • Sauna
  • Outdoor treatment areas

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: noon contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for usd 55.0 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately usd 48 to 53 per person airport shuttle fee: usd 299 per vehicle (roundtrip, maximum occupancy 7) pet fee: usd 25 per pet, per night service animals are exempt from fees rollaway bed fee: usd 55.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of usd 25 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees up to 25 lbs per pet welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 008-007-006586/2025 safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Tracy
Mar 16, 2026 11:50:21 PM
Review Score:   8
Summary: The room was fantastic and the property was u believable.
See All Reviews

Room Arrangement

Room Info Facilities
Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View
Room Size: 1108 square feet m2
2 King Bed and Double Sofa Bed
Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Number of bedrooms - 1, Separate bedroom, Canal view, Extra bed count 1, Private pool, Ping - 31.14, Separate sitting area, Square meters - 103, Square feet - 1108, Bed count minimum 2, Bed count maximum 2
Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View
Room Size: 914 square feet m2
1 King Bed
Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

General

Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Square feet - 914, Number of bedrooms - 1, Ping - 25.69, Separate bedroom, Canal view, Extra bed count 1, Square meters - 85, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Casita, Room, 2 Queen Beds, Canal View, Beachside
Room Size: 506 square feet m2
2 Queen Beds
Casita, Room, 2 Queen Beds, Canal View, Beachside

General

Number of living rooms 0, Square feet - 506, Minibar, No rollaway/extra beds, Number of bedrooms - 1, Ping - 14, Square meters - 47, Canal view, Bed count minimum 2, Bed count maximum 2
Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View
Room Size: 480 square feet m2
2 Queen Beds
Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

General

Ping - 13.49, No rollaway/extra beds, Square feet - 480, Extra bed count 0, Square meters - 45, Resort view, Bed count minimum 2, Bed count maximum 2
Fairmont, Room, 1 King Bed, Non Smoking, Resort View
Room Size: 436 square feet m2
1 King Bed
Fairmont, Room, 1 King Bed, Non Smoking, Resort View

General

Square feet - 436, Rollaway/extra beds (surcharge), Square meters - 41, Ping - 12.25, Bed count minimum 1, Extra bed count 1, Resort view, Bed count maximum 1
Family Room, Connecting Rooms (Lagoon)
Room Size: 947 square feet m2
3 King Bed and Queen Beds
Family Room, Connecting Rooms (Lagoon)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 947, Ping - 27, Lagoon view, Bed count maximum 3, Square meters - 88, Bed count minimum 3
Bambu Suite, 1 King Bed, Private Pool, Resort View
Room Size: 1851 square feet m2
1 King Bed
Bambu Suite, 1 King Bed, Private Pool, Resort View

General

Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 172, Number of bedrooms - 1, Full-sized refrigerator/freezer, Separate bedroom, Wheelchair accessible, Canal view, Extra bed count 1, Private pool, Separate dining area, Square feet - 1851, Ping - 52.02, Separate sitting area, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Casita, Room, 1 King Bed, Canal View, Beachside
Room Size: 462 square feet m2
1 King Bed
Casita, Room, 1 King Bed, Canal View, Beachside

General

Square meters - 43, Pet-friendly room, Rollaway/extra beds (surcharge), Minibar, Ping - 12.98, Number of bedrooms - 1, Square feet - 462, Canal view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Fairmont, Room, 1 King Bed, Non Smoking
Room Size: 441 square feet m2
1 King Bed
Fairmont, Room, 1 King Bed, Non Smoking

General

Rollaway/extra beds (surcharge), Ping - 12.39, Square meters - 41, Minibar, Garden view, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1
Fairmont, Room, 2 Queen Beds, Non Smoking
Room Size: 441 square feet m2
2 Queen Beds
Fairmont, Room, 2 Queen Beds, Non Smoking

General

Ping - 12.39, Square meters - 41, Minibar, No rollaway/extra beds, Garden view, Extra bed count 0, Square feet - 441, Bed count minimum 2, Bed count maximum 2
Casita, Deluxe Room, 1 King Bed, Non Smoking
Room Size: 463 square feet m2
1 King Bed
Casita, Deluxe Room, 1 King Bed, Non Smoking

General

Square meters - 43, Rollaway/extra beds (surcharge), Minibar, Ping - 13.01, Garden view, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square feet - 463, Bed count maximum 1
Presidential Suite, 1 King Bed (Camaleon)
Room Size: 2206 square feet m2
1 King Bed
Presidential Suite, 1 King Bed (Camaleon)

General

In-room massage available, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Full-sized refrigerator/freezer, Ping - 62, Wheelchair accessible, Extra bed count 1, Private pool, Separate dining area, Square meters - 205, Square feet - 2206, Separate sitting area, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
Casita, Deluxe Room, 2 Queen Beds, Non Smoking
Room Size: 484 square feet m2
2 Queen Beds
Casita, Deluxe Room, 2 Queen Beds, Non Smoking

General

Minibar, No rollaway/extra beds, Garden view, Square feet - 484, Ping - 13.60, Extra bed count 0, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Presidential Suite, 1 King Bed (Tortuga)
Room Size: 2131 square feet m2
1 King Bed
Presidential Suite, 1 King Bed (Tortuga)

General

In-room massage available, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Full-sized refrigerator/freezer, Separate bedroom, Wheelchair accessible, Canal view, Extra bed count 1, Private pool, Separate dining area, Square feet - 2131, Separate sitting area, Private plunge pool, Bed count minimum 1, Ping - 59.89, Bed count maximum 1, Square meters - 198
Casita, Signature Room, 1 King Bed, Non Smoking
Room Size: 484 square feet m2
1 King Bed
Casita, Signature Room, 1 King Bed, Non Smoking

General

Rollaway/extra beds (surcharge), Minibar, Square feet - 484, Wheelchair accessible, Canal view, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Suite, 1 King Bed, Non Smoking (Coral)
Room Size: 1496 square feet m2
1 King Bed
Suite, 1 King Bed, Non Smoking (Coral)

General

Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Full-sized refrigerator/freezer, Separate bedroom, Wheelchair accessible, Canal view, Extra bed count 1, Private pool, Separate dining area, Square feet - 1496, Square meters - 139, Ping - 42.04, Separate sitting area, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Casita, Signature Room, 2 Queen Beds, Non Smoking
Room Size: 506 square feet m2
2 Queen Beds
Casita, Signature Room, 2 Queen Beds, Non Smoking

General

Square feet - 506, Minibar, No rollaway/extra beds, Ping - 14.22, Square meters - 47, Canal view, Bed count minimum 2, Bed count maximum 2
Family Room, Connecting Rooms (Garden)
Room Size: 947 square feet m2
3 King Bed and Queen Beds
Family Room, Connecting Rooms (Garden)

General

Number of living rooms 0, No rollaway/extra beds, Square feet - 947, Ping - 27, Number of bedrooms - 1, Garden view, Bed count maximum 3, Square meters - 88, Bed count minimum 3
Premium Suite, 1 King Bed, Non Smoking, Beachfront
Room Size: 1075 square feet m2
1 King Bed
Premium Suite, 1 King Bed, Non Smoking, Beachfront

General

Square feet - 1075, Rollaway/extra beds (surcharge), Separate sitting area, Ping - 30, Bed count minimum 1, Extra bed count 1, Square meters - 100, Ocean view, Bed count maximum 1, Separate dining area
Casita, Suite, 1 King Bed, Non Smoking, Beachfront
Room Size: 957 square feet m2
1 King Bed
Casita, Suite, 1 King Bed, Non Smoking, Beachfront

General

Rollaway/extra beds (surcharge), Square feet - 957, Ping - 27, Separate sitting area, Bed count minimum 1, Extra bed count 1, Square meters - 89, Ocean view, Bed count maximum 1, Separate dining area
Beachfront Casita, 2 Queen Beds, Private Stairway to Beach, Butler Service
Room Size: 504 square feet m2
2 Queen Beds
Beachfront Casita, 2 Queen Beds, Private Stairway to Beach, Butler Service

General

Number of living rooms 0, Ping - 14.16, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 504, Square meters - 47, Ocean view, Bed count minimum 2, Bed count maximum 2
Casita Signature, Suite, 2 Queen Beds
Room Size: 504 square feet m2
3 Queen Beds and Double Sofa Bed
Casita Signature, Suite, 2 Queen Beds

General

No rollaway/extra beds, Square feet - 504, Number of bedrooms - 1, Separate sitting area, Ping - 14, Square meters - 47, Bed count maximum 3, Canal view, Bed count minimum 3

FAQ's

Is this Fairmont Mayakoba pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Fairmont Mayakoba have a swimming pool?

Yes, this Fairmont Mayakoba has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont Mayakoba?

Best-rates for the Fairmont Mayakoba starts from $526 per night with includes Wheelchair Accessible, Transportation/Shuttle, Security/Safety, Sports/Activities, Wellness Facilities, Restaurant, Toiletries, Pool, View, Business Services, Spa, Internet, Balcony/Terrace, Accessibility, Guest Services, Breakfast, Child Friendly, Kitchen, Parking, TV, Ocean View, Bedding/Linens, Bar, Entertainment, Laundry, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Fairmont Mayakoba a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont Mayakoba wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont Mayakoba is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont Mayakoba?

Based on the information reported by the owner or manager, the Fairmont Mayakoba indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont Mayakoba?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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