Waldorf Astoria Riviera Maya | Resort in Cancun
Resort in Puerto Morelos, Cancun
Catch some rays at the beach or spend the day relaxing at Waldorf Astoria Riviera Maya's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Waldorf Astoria Riviera Maya offers 173 accommodations with private plunge pools and espresso makers. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers.
This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a steam room and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Private bathroom
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Shower
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Towels
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Bed sheets
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Free cribs/infant beds
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Air conditioning (climate-controlled)
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Blackout drapes/curtains
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Safe
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Free local calls
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Iron/ironing board
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Phone
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Connecting rooms available
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Private plunge pool
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1 poolside bar and 1 bar
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3 restaurants
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Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 700-1400 for adults and MXN 350-1400 for children
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24-hour room service
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Espresso maker
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Coffee/tea maker
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Electric kettle
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Free valet parking on site
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Free self parking on site
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Elevator
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Stairway handrail height (inches): 36
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Hand-held showerhead
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible registration desk height (inches): 32
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Well-lit path to entrance
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Elevator door width (inches): 47
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Wheelchair-accessible lounge
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Height-adjustable showerhead
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Handrails in stairways
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible concierge desk
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Wheelchair-accessible path to elevator
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Braille signage
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Wheelchair-accessible registration desk
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Wheelchair-accessible restaurant
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Wheelchair-accessible spa
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Wheelchair-accessible fitness center
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Swimming
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Snorkeling
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Steam room
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Paddleboards on site
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Kayaking
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24-hour fitness center
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Yoga classes
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Private picnics
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Fitness classes
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Full-service spa
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2 outdoor pools
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55-inch flat-screen TV
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Satellite channels
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Conference center
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Business center
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Meeting rooms - 5
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Elevator
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Banquet hall
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ATM/banking services
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Spanish
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English
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Couples dining
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Smoke-free property
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Free cribs/infant beds
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2 outdoor pools
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24-hour front desk
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Concierge services
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Daily housekeeping
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Outdoor furniture
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Firepit
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Garden
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Picnic area
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Beachfront location
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Terrace
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Facials
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Spa open daily
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Body wraps
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Body treatments
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Manicures and pedicures
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Body scrubs
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Room, 2 Queen Beds, Oceanfront
Room Size:
675 square feet m2
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GeneralPing - 19, Bathrobes, Square meters - 63, Partial ocean view, Pets not allowed, Square feet - 675, Bed count minimum 2, Bed count maximum 2 |
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Presidential Suite, 1 Bedroom
Room Size:
1680 square feet m2
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GeneralSquare feet - 1680, Pet-friendly room, Number of bedrooms - 1, Sea view, Ping - 47, Square meters - 156, Bed count minimum 1, Bed count maximum 1 |
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Suite, 1 King Bed, Ocean View, Corner
Room Size:
1680 square feet m2
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GeneralSquare feet - 1680, Pet-friendly room, Bathrobes, Ping - 47, Square meters - 156, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Deluxe Suite, 1 King Bed, Ocean View
Room Size:
1680 square feet m2
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GeneralSquare feet - 1680, Pet-friendly room, Bathrobes, Ping - 47, Square meters - 156, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Deluxe Room, 1 King Bed, Ocean View
Room Size:
675 square feet m2
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GeneralPing - 19, Pet-friendly room, Bathrobes, Square meters - 63, Square feet - 675, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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2 Bedroom Ocean Front (Connecting Room)
Room Size:
m2
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GeneralNumber of bedrooms - 2, Sea view, Pets not allowed, Bed count maximum 3, Bed count minimum 3 |
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Suite, 1 King Bed and 2 Two Double Bed rooms (Riviera)
Room Size:
m2
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GeneralNumber of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Pets not allowed, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Room, 2 Queen Beds, (Swim up)
Room Size:
675 square feet m2
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GeneralPing - 19, Number of living rooms 0, Bathrobes, Square meters - 63, Number of bedrooms - 0, Pets not allowed, Square feet - 675, Bed count minimum 2, Private pool, Bed count maximum 2 |
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Room, 1 King Bed, Accessible (Roll In Shower)
Room Size:
678 square feet m2
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GeneralWheelchair-width doorways, Number of bedrooms - 1, Grab bar - near toilet, Bathrobes, Low counters/sink height (centimeters) - 64, Bed count minimum 1, Square feet - 678, Pet-friendly room, Grab bar - in shower, Roll-in shower width (inches) - 60, Low-height counters/sink, Sea view, Bathtub or shower, Toilet grab bar height (centimeters) - 64, Wheelchair accessible, Doorway wheelchair width (centimeters) - 109, Roll-in shower width (centimeters) - 152, Ping - 19, Shower grab bar height (inches) - 43, Square meters - 63, Doorway wheelchair width (inches) - 43, Toilet grab bar height (inches) - 25, Roll-in shower, Shower grab bar height (centimeters) - 109, Low counters/sink height (inches) - 25, Bed count maximum 1 |
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Suite, 1 King Bed, Oceanfront
Room Size:
1035 square feet m2
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GeneralPet-friendly room, Bathrobes, Square meters - 96, Square feet - 1035, Ping - 29, Sea view, Bed count minimum 1, Bed count maximum 1 |
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Suite, 2 Bedrooms, Oceanfront (Connecting Room)
Room Size:
m2
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GeneralNumber of bedrooms - 2, Sea view, Pets not allowed, Bed count minimum 1, Bed count maximum 1 |
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Deluxe Room, 2 Queen Beds, Ocean View
Room Size:
675 square feet m2
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GeneralPing - 19, Pet-friendly room, Bathrobes, Square meters - 63, Square feet - 675, Ocean view, Bed count minimum 2, Bed count maximum 2 |
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Room, 2 Queen Beds, Accessible (Roll In Shower)
Room Size:
678 square feet m2
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GeneralSquare feet - 678, Pet-friendly room, Grab bar - in shower, Wheelchair-width doorways, Roll-in shower width (inches) - 60, Low-height counters/sink, Number of bedrooms - 1, Sea view, Toilet grab bar height (centimeters) - 64, Grab bar - near toilet, Wheelchair accessible, Doorway wheelchair width (centimeters) - 109, Roll-in shower width (centimeters) - 152, Ping - 19, Shower grab bar height (inches) - 43, Square meters - 63, Doorway wheelchair width (inches) - 43, Toilet grab bar height (inches) - 25, Low counters/sink height (centimeters) - 64, Roll-in shower, Shower grab bar height (centimeters) - 109, Low counters/sink height (inches) - 25, Bed count minimum 2, Bed count maximum 2 |
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Suite, (Master Suite, Swim up)
Room Size:
1680 square feet m2
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GeneralSquare feet - 1680, Number of living rooms 0, Cookware, dishware, and utensils, Kitchen, Number of bedrooms - 1, Partial ocean view, Pets not allowed, Ping - 47, Square meters - 156, Bed count minimum 1, Bed count maximum 1, Private pool |
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Room, 1 King Bed, (Swim up)
Room Size:
675 square feet m2
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GeneralPing - 19, Number of living rooms 0, Bathrobes, Square meters - 63, Number of bedrooms - 0, Pets not allowed, Square feet - 675, Bed count minimum 1, Bed count maximum 1, Private pool |
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Room, 1 King Bed, Oceanfront
Room Size:
675 square feet m2
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GeneralPing - 19, Pet-friendly room, Bathrobes, Square meters - 63, Partial ocean view, Extra bed count 0, Square feet - 675, Bed count minimum 1, Bed count maximum 1 |
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Suite, 1 King Bed and Two Double Beds (Amai)
Room Size:
m2
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GeneralNumber of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Pets not allowed, Bed count minimum 1, Ocean view, Bed count maximum 1 |
FAQ's
Is this Waldorf Astoria Riviera Maya pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Waldorf Astoria Riviera Maya have a swimming pool?
Yes, this Waldorf Astoria Riviera Maya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Waldorf Astoria Riviera Maya?
Best-rates for the Waldorf Astoria Riviera Maya starts from $852 per night with includes Private Pool, Wellness Facilities, Restaurant, Spa, Air Conditioner, Pool, Business Services, Sports/Activities, Bar, Child Friendly, Kitchen, Wheelchair Accessible, Accessibility, Guest Services, Entertainment, Barbecue/Outdoor Cooking, Internet, Parking, Balcony/Terrace, Security/Safety, Bedding/Linens, Breakfast, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Waldorf Astoria Riviera Maya a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Waldorf Astoria Riviera Maya wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Waldorf Astoria Riviera Maya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Waldorf Astoria Riviera Maya?
Based on the information reported by the owner or manager, the Waldorf Astoria Riviera Maya indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Waldorf Astoria Riviera Maya?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
