Waldorf Astoria Riviera Maya | Resort in Cancun

| 9.0 (32 Reviews) |   Pet Friendly  1 Bathroom  32 Guests
Puerto Morelos Resort | Waldorf Astoria Riviera Maya

Resort in Puerto Morelos, Cancun

Located in Cancún, 14 miles from Cancun Government Palace, Waldorf Astoria Riviera Maya provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi. The resort features a hot tub and an ATM. Each room includes air conditioning, a safety deposit box and a flat-screen TV, and certain units at the resort have a terrace. Guest rooms at Waldorf Astoria Riviera Maya are equipped with a seating area. An à la carte, continental or American breakfast is served at the property. Cancun Bus Station is 14 miles from the accommodation, while La Isla Shopping Mall is 15 miles away. Cancún International Airport is 6.2 miles from the property.

Waldorf Astoria Riviera Maya is located in Cancun.

This 167 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Balcony/Terrace, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 32 reviews with the average score of 9 . Coming to Cancun and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 167 Bedrooms Resort if you want to learn more about this place in Cancun. These details are authentic, as they are provided by our partner, booking.com.

This Waldorf Astoria Riviera Maya in Cancun is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Waldorf Astoria Riviera Maya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Fruit
  • Breakfast in the room
  • Kids' meals
  • Restaurant
  • Special diet meals (on request)
  • Wine/Champagne
Parking
  • Private Parking
  • Parking
  • Free parking
  • Parking garage
  • Parking on site
Activities
  • Fitness
  • Live music/Performance
  • Massage
  • Beachfront
  • Steam room
  • Hot tub/Jacuzzi
  • Body treatments
  • Themed dinners
  • Back massage
  • Live sports events (broadcast)
  • Sauna
  • Body wrap
  • Spa facilities
  • Pedicure
  • Beach
  • Fitness center
  • Cooking class
  • Hairstyling
  • Makeup services
  • Haircut
  • Spa
  • Body scrub
  • Facial treatments
  • Fitness classes
  • Personal trainer
  • Locker rooms
  • Full-body massage
  • Manicure
  • Spa lounge/Relaxation area
  • Yoga classes
  • Beauty services
  • Couples' massage
Entertainment
  • Board games/Puzzles
General
  • Pet friendly
  • Air conditioning
  • Family rooms
  • Elevator
Guest Services
  • Room service
  • ATM on site
  • Valet parking
  • Business center
  • Dry cleaning
  • Express check-in/out
  • 24-hour front desk
  • Car rental
  • Meeting/Banquet facilities
  • Pet bowls
  • Baggage storage
  • Laundry
  • Concierge
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Picnic area
  • Garden
  • Outdoor pool
  • Outdoor fireplace
  • Outdoor furniture
Security/Safety
  • Staff follow all safety protocols as directed by local authorities
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Beach umbrellas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 005-007-006502/2025

Reviews

Value for money:
8.54
Location:
8.16
Staff:
9.21
Facilities:
9.21
Comfort:
9.4
Cleanliness:
8.95
Divya
Mar 26, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Swim-Up Pool King Room
Room Type: Triple
Room Size: 63 m2
1 King bed(s) Bed

Internet

Internet facilities

General

Air conditioning, Safe, Privacy curtain, Ironing facilities, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, TV, Radio, Telephone

Bathroom

Toilet, Free toiletries, Hairdryer

Living Area

Sitting area

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
King Room with Oceanfront View
Room Type: Triple
Room Size: 63 m2
1 King bed(s) Bed

Internet

Internet facilities

General

Air conditioning, Safe, Privacy curtain, Ironing facilities, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, TV, Radio, Telephone

Bathroom

Toilet, Free toiletries, Hairdryer

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
Deluxe Oceanfront King Room
Room Type: Triple
Room Size: 63 m2
1 King bed(s) Bed

Internet

Internet facilities

General

Air conditioning, Safe, Privacy curtain, Ironing facilities, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, TV, Radio, Telephone

Bathroom

Toilet, Free toiletries, Hairdryer

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
Deluxe Oceanfront King Suite
Room Type: Suite
Room Size: 156 m2
1 King bed(s) Bed

Internet

Internet facilities

General

Air conditioning, Safe, Privacy curtain, Ironing facilities, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, TV, Radio, Telephone

Bathroom

Toilet, Free toiletries, Hairdryer

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
Oceanfront Master Corner King Suite
Room Type: Suite
Room Size: 578 m2
1 King bed(s) Bed

Internet

Internet facilities

General

Air conditioning, Safe, Privacy curtain, Ironing facilities, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, TV, Radio, Telephone

Bathroom

Toilet, Free toiletries, Hairdryer

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
King Suite - Oceanfront
Room Type: Suite
Room Size: 96 m2
1 King bed(s) Bed

Internet

Internet facilities

General

Air conditioning, Safe, Privacy curtain, Ironing facilities, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, TV, Radio, Telephone

Bathroom

Toilet, Free toiletries, Hairdryer

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
Swim-Up Pool Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 63 m2
2 Queen bed(s) Bed

Internet

Internet facilities

General

Air conditioning, Safe, Privacy curtain, Ironing facilities, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, TV, Radio, Telephone

Bathroom

Toilet, Free toiletries, Hairdryer

Living Area

Sitting area

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
Oceanfront Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 63 m2
2 Queen bed(s) Bed

Internet

Internet facilities

General

Air conditioning, Safe, Privacy curtain, Ironing facilities, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, TV, Radio, Telephone

Bathroom

Toilet, Free toiletries, Hairdryer

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
Deluxe Oceanfront Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 63 m2
2 Queen bed(s) Bed

Internet

Internet facilities

General

Air conditioning, Safe, Privacy curtain, Ironing facilities, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, TV, Radio, Telephone

Bathroom

Toilet, Free toiletries, Hairdryer

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
Deluxe King Room
Room Type: Double
Room Size: 63 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Bathtub or shower, Toilet, Conditioner, Shampoo, Bathrobe, Free toiletries, Hairdryer, Slippers, Towels, Walk-in shower, Toilet paper, Body soap, Private bathroom

General

Private entrance, Iron, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Ironing facilities, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, Telephone, TV, Radio, Video

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Sofa, Sitting area

View

Pool view, View, Sea view

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Kitchen

Coffee machine, Dryer

Outdoors

Outdoor furniture, Terrace

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Entire unit located on ground floor, Emergency cord in bathroom, Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator, Adapted bath

Room amenities

Socket near the bed, Feather pillow, Adapter

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Waldorf Astoria Riviera Maya pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Waldorf Astoria Riviera Maya?

Check-in time for Waldorf Astoria Riviera Maya starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Waldorf Astoria Riviera Maya have a swimming pool?

Yes, this Waldorf Astoria Riviera Maya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Waldorf Astoria Riviera Maya?

Best-rates for the Waldorf Astoria Riviera Maya starts from $539 per night with includes View, Balcony/Terrace, Transportation/Shuttle, Guest Services, Hot Tub, Parking, Pet Friendly, Business Services, Fireplace/Heating, Restaurant, Ocean View, Oceanfront, Wellness Facilities, Bar, Toiletries, Breakfast, Child Friendly, Internet, Air Conditioner, Pool, Accessibility, Sports/Activities, Spa, Entertainment, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Waldorf Astoria Riviera Maya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Waldorf Astoria Riviera Maya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Waldorf Astoria Riviera Maya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Waldorf Astoria Riviera Maya?

Based on the information reported by the owner or manager, the Waldorf Astoria Riviera Maya indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Waldorf Astoria Riviera Maya?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD539
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