Is this Puerto Morelos hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos hotel have a swimming pool?

Yes, this Puerto Morelos hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos hotel?

Best-rates for the Puerto Morelos hotel starts from $316 per night with includes TV, Toiletries, Bedding/Linens, Laundry, Restaurant, Guest Services, Air Conditioner, Pool, Designated Smoking Area, Accessibility, Wellness Facilities, Spa, Wheelchair Accessible, Bar, Child Friendly, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos hotel?

Based on the information reported by the owner or manager, the Puerto Morelos hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Ventus Ha at Marina El Cid Spa & Beach Resort | Hotel in Puerto Morelos

| 9.0 (1102 Reviews) | 1 Bathroom

Puerto Morelos Hotel | Ventus Ha at Marina El Cid Spa & Beach Resort

Hotel in Puerto Morelos

All-inclusive hotel with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Additionally, 3 bars/lounges, a poolside bar, and a snack bar/deli are onsite.
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Hot Tub

Laundry

Facility Overview

Bathrooms

Towels

Toilet paper

Shower

Hair dryer

Soap

Free toiletries

Shampoo

Bedroom

Air conditioning

Premium bedding

Bed sheets

Ceiling fan

Iron/ironing board

Phone

Safe

Breakfast

Coffee/tea in common area(s)

Room service available

3 bars/lounges and 1 poolside bar

2 restaurants

Free minibar

Free bottled water

Parking

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair-accessible path of travel

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Activities

Hot tub

2 outdoor pools

Children's pool

Sauna

Full-service spa

Entertainment

32-inch flat-screen TV

Premium channels

Satellite channels

General

Front-desk safe

Elevator

Spanish

English

Designated smoking areas

TV in lobby

Guest Services

Laundry facilities

Snack bar/deli

Children's pool

2 outdoor pools

Luggage storage

Concierge services

Hair salon

24-hour front desk

Tour/ticket assistance

Wedding services

Laundry facilities

Multilingual staff

Porter/bellhop

Dry cleaning service

Daily housekeeping

Free grocery shopping service

Spa

Aromatherapy

Spa open daily

Sauna

Body scrubs

Hydrotherapy

Turkish bath/hammam

Hot tub

Massages

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:30 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 25 years old property registration number 0123011f5cb35 safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

karla

Sep 1, 2025 06:22:46 AM

Review Score: 6

Summary: I have stayed at this hotel before. This time I tried their newest hotel. The room was not as clean as for my previous stay. Found hair on floor and sink. Floor had some duty spots as well. The whole outside had a foul smell Used their gym, the first day couldn’t use the treadmill because it was not working, called for some assistance but no one never showed up.

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Room Arrangement

Room Info	Facilities
Junior Suite Platinum Room Size: 575 square feet m² 2 King Bed and Queen Murphy Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 575, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 53, Private bathroom, Rollaway/extra beds (free), Ping - 16, Club level room, Bed count minimum 2, Bed count maximum 2
Junior Suite Room Size: 575 square feet m² 2 King Bed and Queen Murphy Bed	General Square meters - 53, Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Ping - 16, Number of bedrooms - 1, Square feet - 575, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Family Room Platinum Room Size: 575 square feet m² 3 Double Beds and Queen Murphy Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 575, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 53, Private bathroom, Rollaway/extra beds (free), Ping - 16, Club level room, Bed count maximum 3, Bed count minimum 3
Family Room Room Size: 575 square feet m² 3 Double Beds and Queen Murphy Bed	General Square meters - 53, Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 16, Square feet - 575, Bed count maximum 3, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count minimum 3