Sun Palace Cancun - Adults Only - All-inclusive | Resort in Cancun
Resort in Zona Hotelera, Cancun
Catch some rays at the beach or spend the day relaxing at Sun Palace Cancun - Adults Only - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Sun Palace Cancun - Adults Only - All-inclusive offers 247 accommodations with free minibar items and safes. Rooms open to balconies. Beds feature down comforters. Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Bathrobes
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Hair dryer
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Free toiletries
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Private bathroom
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Towels
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Jetted bathtub
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Separate bathtub and shower
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Air conditioning (climate-controlled)
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Down comforter
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Blackout drapes/curtains
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Bed sheets
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Hypo-allergenic bedding
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Connecting rooms available
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Free local calls
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Safe
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Iron/ironing board
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Slippers
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Desk
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Free full breakfast available daily 7 AM–11:30 AM
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24-hour room service
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2 poolside bars, 4 bars/lounges and 1 swim-up bar
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4 restaurants and 1 coffee shop/cafe
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Coffee/tea maker
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Free minibar
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Free bottled water
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Airport shuttle on request
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Free self parking on site
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24-hour roundtrip airport shuttle (surcharge)
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Wheelchair-accessible parking and van parking available
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible spa
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Doorbell and phone notification
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Wheelchair accessible (may have limitations)
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Stairway handrail height (inches): 39
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Accessible airport shuttle
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Elevator
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Wheelchair-accessible pool
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Wheelchair-accessible parking
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Stair-free path to entrance
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Wheelchair-accessible public washroom
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Visual fire alarm
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Elevator door width (inches): 35
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Braille signage
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Magnifying mirror
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1 on-site accessible parking spaces
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Front entrance ramp
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Wheelchair-accessible lounge
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Wheelchair-accessible van parking
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Valet for wheelchair-equipped vehicle
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Well-lit path to entrance
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Wheelchair-accessible path to elevator
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Wheelchairs available on site
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Wheelchair-accessible restaurant
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Handrails in stairways
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Scuba diving
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Ecotours
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Golfing
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Parasailing
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Theme parks
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Windsurfing
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Outdoor pool access
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Snorkeling
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Full-service spa
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Shopping
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3 outdoor pools
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Hot tub
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Access to nearby outdoor pool
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Fitness center
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Steam room
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Sauna
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Smart TV
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Cable/satellite channels
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Premium channels
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Banquet hall
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Front-desk safe
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Elevator
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ATM/banking services
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Gift shop/newsstand
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Spanish
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English
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Beach towels
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Smoke-free property
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Romance packages available
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Laundry facilities
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Snack bar/deli
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3 outdoor pools
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Access to nearby outdoor pool
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Luggage storage
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Tour/ticket assistance
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Hair salon
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Daily housekeeping
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Multilingual staff
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Laundry facilities
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24-hour front desk
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Dry cleaning service
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Concierge services
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Porter/bellhop
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
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Pool sun loungers
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Beachfront location
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Terrace
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Beach umbrellas
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Beach loungers
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Balcony
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Hydrotherapy
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Massage/treatment rooms
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Aromatherapy
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Manicures and pedicures
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Body scrubs
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Body wraps
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Facials
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Body treatments
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Massages
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 005-007-000965/2025 safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Superior Junior Suite Ocean View - King Size Bed
Room Size:
570 square feet m2
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GeneralSquare meters - 53, Rollaway/extra beds (free), Number of bedrooms - 1, Ping - 16.02, Square feet - 570, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1 |
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Superior Junior Suite Ocean View - Two Double Beds
Room Size:
570 square feet m2
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GeneralAccessible vanity height (inches) - 39, Number of bedrooms - 1, Grab bar - near toilet, Extra bed count 1, Square meters - 53, Roll-in shower width (centimeters) - 100, Shower grab bar height (inches) - 33, Visual doorbell/knocker notification, Wheelchair-accessible bathroom vanity, Bed count minimum 2, Toilet grab bar height (inches) - 39, Toilet grab bar height (centimeters) - 100, Grab bar - in shower, Square feet - 570, Hand-held showerhead, Wheelchair accessible, Accessible bathtub, Portable shower seat, Rollaway/extra beds (free), Ping - 16, Roll-in shower width (inches) - 39, Accessible vanity height (centimeters) - 100, Shower grab bar height (centimeters) - 84, Ocean view, Roll-in shower, Bed count maximum 2 |
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Superior Honeymoon Suite Ocean View - King Size Bed
Room Size:
570 square feet m2
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GeneralSquare meters - 53, Rollaway/extra beds (free), Turndown service, Concierge service, Number of bedrooms - 1, Ping - 16.02, Square feet - 570, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1 |
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Superior Deluxe Ocean View
Room Size:
435 square feet m2
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GeneralSquare meters - 40, Square feet - 435, Rollaway/extra beds (free), Turndown service, Number of bedrooms - 1, Ping - 12.22, iPod docking station, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 2 |
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Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana
Room Size:
420 square feet m2
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GeneralRollaway/extra beds (free), Number of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square feet - 420 |
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Superior Governor Suite Partial Ocean View - King Size Bed
Room Size:
570 square feet m2
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GeneralSquare meters - 53, Dining table, Rollaway/extra beds (free), Ping - 16, Number of bedrooms - 1, Partial ocean view, Square feet - 570, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Superior Two Bedroom Presidential Suite - Ocean View
Room Size:
570 square feet m2
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GeneralSquare meters - 53, Dining table, Rollaway/extra beds (free), Ping - 16, Number of bedrooms - 2, Square feet - 570, Extra bed count 1, Ocean view, Bed count minimum 2, Bed count maximum 2 |
FAQ's
Is this Zona Hotelera resort pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Zona Hotelera resort?
Check-in time for Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Zona Hotelera resort have a swimming pool?
Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Zona Hotelera resort?
Best-rates for the Zona Hotelera resort starts from $541 per night with includes Accessibility, Restaurant, Bar, Guest Services, Hot Tub, Security/Safety, Toiletries, Pool, View, Ocean View, Business Services, Breakfast, Laundry, Air Conditioner, Parking, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Spa, Internet, Kitchen, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Zona Hotelera resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Zona Hotelera resort?
Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Zona Hotelera resort?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
