Maroma, A Belmond Hotel, Riviera Maya | Hotel in Playa del Carmen
Hotel in Maroma, Playa del Carmen
Catch some rays on Maroma, A Belmond Hotel, Riviera Maya's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Housekeeping is available on request.
Maroma, A Belmond Hotel, Riviera Maya offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished patios. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.
This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
A private beach and complimentary bicycles are featured at the hotel. Other recreational amenities include a steam room and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Shampoo
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Soap
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Designer toiletries
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Bathrobes
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Hair dryer
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Bathtub or shower
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Towels
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Toothbrush and toothpaste (on request)
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Toilet paper
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Ceiling fan
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Down comforter
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Pillow menu
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Hypo-allergenic bedding
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Portable fan
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Air conditioning
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Free cribs/infant beds
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Bed sheets
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Premium bedding
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Fan
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Laptop-compatible safe
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Connecting rooms available
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Eco-friendly cleaning products provided
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Dryer
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Laptop-friendly workspace
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Turndown service
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Iron/ironing board (on request)
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Local maps
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Access via exterior corridors
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In-room massage
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Children's slippers
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Electrical adapters/chargers
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LED light bulbs
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Slippers
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Free newspapers
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Guidebooks/recommendations
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Phone
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Window screens
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2 bars/lounges and 1 beach bar
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24-hour room service
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Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
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2 restaurants
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Espresso maker
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Coffee/tea maker
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Toaster oven
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Free bottled water
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Minibar
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Free uncovered valet parking on site
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Free uncovered self parking on site
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Limo/town car service
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24-hour roundtrip airport shuttle (surcharge)
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Onsite parking available only on request
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Airport shuttle on request
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Limited onsite parking
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Wheelchair accessible (may have limitations)
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1 stairs to reach property
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Upper floors accessible by stairs only
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Tile flooring in room
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Well-lit path to entrance
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This property does not have elevators
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Whale watching
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Ecotours
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Parasailing
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Theme parks
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Windsurfing
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Horse riding
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Kayaking
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Snorkeling
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Scuba diving
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Sailing
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Volleyball
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Full-service spa
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Fitness classes
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24-hour fitness center
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Private picnics
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Shopping
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Table tennis
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Pilates classes
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Steam room
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Art gallery
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Free bicycle rentals
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Flat-screen TV
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Premium channels
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Cable channels
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Meeting rooms - 2
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Computer station
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Conference space (377 square feet)
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Free newspapers in lobby
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Banquet hall
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Grocery/convenience store
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Front-desk safe
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Gift shop/newsstand
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French
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Spanish
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Portuguese
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Italian
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English
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Beach towels
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Renovated entire property - December 2022
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Games
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Vegan dining options
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Humane treatment of captive wild animals
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Vegetarian dining options
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Designated smoking areas (fines apply)
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Babysitting (surcharge)
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Baby bath
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Grocery/convenience store
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Laundry facilities
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Children's books
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Highchair
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Free cribs/infant beds
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In-room child care (surcharge)
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Children's dinnerware
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Turndown service
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Wedding services
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Luggage storage
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Hair salon
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Daily housekeeping
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Multilingual staff
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Laundry facilities
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24-hour front desk
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Change of towels (on request)
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Dry cleaning service
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Water sports equipment
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Concierge services
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Change of bedsheets (on request)
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Porter/bellhop
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Available in all rooms: Free WiFi
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In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
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Available in some public areas: Free WiFi
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Outdoor furniture
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Pool sun loungers
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Garden
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Private beachfront location
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Terrace
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Pool umbrellas
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Beach umbrellas
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Beach loungers
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Vegetable garden
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Balcony or patio
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Massage - hot stone
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9 treatment rooms
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Manicures and pedicures
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Hot tub
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Body scrubs
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Body wraps
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Spa open daily
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Massage - prenatal
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Massage - Thai
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Aromatherapy
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Facials
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Massage - Swedish
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Massage/treatment rooms
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Massage - deep-tissue
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Massage - on the beach
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Reflexology
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Detox wraps
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Body treatments
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Steam room
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Couples treatment room(s)
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Massage - sports
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Sauna
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking parties and events are allowed on site please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 008-007-005264/2025 property registration number pcm950514fp5 safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of belmond protects (belmond) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Villa, 2 Bedrooms, Private Pool (Mariposa)
Room Size:
1141 square feet m2
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GeneralNumber of living rooms 0, Dining table, Partially open bathroom, Number of bedrooms - 1, Number of bathrooms - 2, Private pool, Ping - 32, Square feet - 1141, No rollaway/extra beds, Square meters - 106, Ocean view, Bed count minimum 2, Bed count maximum 2 |
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Suite, 2 Bedrooms, Oceanfront (Plunge Pool)
Room Size:
1184 square feet m2
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GeneralPet-friendly room, Rollaway/extra beds (surcharge), Dining table, Partially open bathroom, Ping - 33, Beach view, Extra bed count 1, Square feet - 1184, Private pool, Separate dining area, Refrigerator (on request), Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Private plunge pool, Rainfall showerhead, Bed count maximum 3, Ocean view, Square meters - 110, Bed count minimum 3 |
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Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)
Room Size:
1141 square feet m2
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GeneralPartially open bathroom, Number of bedrooms - 1, Stovetop, Beach view, Extra bed count 1, Separate dining area, Square feet - 1141, Refrigerator (on request), Separate bathtub and shower, Private plunge pool, Bed count minimum 2, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Dining table, Kitchenette, Number of bathrooms - 2, Ping - 32, Cookware, dishware, and utensils, Deep soaking bathtub, Square meters - 106, Separate sitting area, Rainfall showerhead, Ocean view, Bed count maximum 2 |
|
Junior Suite, Garden View
Room Size:
581 square feet m2
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GeneralPet-friendly room, Rollaway/extra beds (surcharge), Blackout drapes/curtains, Partially open bathroom, Square feet - 581, Extra bed count 1, Square meters - 54, Refrigerator (on request), Deep soaking bathtub, Separate bathtub and shower, Ping - 16, Garden view, iPod docking station, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1 |
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Suite, 1 Bedroom, Oceanfront
Room Size:
657 square feet m2
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GeneralPet-friendly room, Square feet - 657, Rollaway/extra beds (surcharge), Dining table, Partially open bathroom, Extra bed count 1, Square meters - 61, Deep soaking bathtub, Separate bathtub and shower, Ping - 18, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Suite, 1 Bedroom, Oceanfront (Plunge Pool)
Room Size:
893 square feet m2
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GeneralPet-friendly room, Rollaway/extra beds (surcharge), Dining table, Partially open bathroom, Beach view, Ping - 25, Extra bed count 1, Square feet - 893, Private pool, Separate dining area, Number of bathrooms - 1, Refrigerator (on request), Square meters - 83, Deep soaking bathtub, Separate bathtub and shower, iPod docking station, Separate sitting area, Private plunge pool, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Deluxe Room, Ocean View (Deluxe Ocean View Room)
Room Size:
377 square feet m2
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GeneralPet-friendly room, Partially open bathroom, No rollaway/extra beds, Shower/tub combination, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Suite, Private Pool, Oceanfront (Pavo Real)
Room Size:
925 square feet m2
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GeneralPet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Dining table, Partially open bathroom, Square feet - 925, Number of bedrooms - 1, Beach view, Extra bed count 1, Private pool, Separate dining area, Number of bathrooms - 1, Square meters - 86, Refrigerator (on request), Deep soaking bathtub, Separate bathtub and shower, Ping - 26, iPod docking station, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Ocean View Premium Suite
Room Size:
614 square feet m2
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GeneralPet-friendly room, Rollaway/extra beds (surcharge), Dining table, Partially open bathroom, Square feet - 614, Square meters - 57, Extra bed count 1, Deep soaking bathtub, Separate bathtub and shower, Ping - 17, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Suite, 2 Bedrooms
Room Size:
1119 square feet m2
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GeneralPet-friendly room, Rollaway/extra beds (surcharge), Blackout drapes/curtains, Partially open bathroom, Extra bed count 1, Ping - 31, Separate dining area, Refrigerator (on request), Deep soaking bathtub, Pool view, Separate bathtub and shower, Garden view, iPod docking station, Square meters - 104, Separate sitting area, Square feet - 1119, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3 |
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Villa (Maroma)
Room Size:
m2
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GeneralBed count minimum 4, Dining table, Partially open bathroom, No rollaway/extra beds, Bed count maximum 4, Ocean view, Number of bathrooms - 1 |
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Suite, Ocean View
Room Size:
m2
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GeneralPartially open bathroom, No rollaway/extra beds, Bed count minimum 1, Ocean view, Bed count maximum 1 |
|
Junior Suite, Ocean View (Ocean View Junior Suite)
Room Size:
506 square feet m2
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GeneralPet-friendly room, Rollaway/extra beds (surcharge), Partially open bathroom, Square feet - 506, Beach view, Ping - 14, Square meters - 47, Extra bed count 1, Deep soaking bathtub, Separate bathtub and shower, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 2 |
|
Garden View Premium Suite
Room Size:
829 square feet m2
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GeneralPet-friendly room, Rollaway/extra beds (surcharge), Partially open bathroom, Ping - 23, Extra bed count 1, Square meters - 77, Deep soaking bathtub, Pool view, Separate bathtub and shower, Square feet - 829, Garden view, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1 |
|
Deluxe Room, Garden View (Deluxe Garden View Room)
Room Size:
377 square feet m2
|
GeneralPet-friendly room, Partially open bathroom, Pool view, No rollaway/extra beds, Shower/tub combination, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2 |
FAQ's
Is this Maroma hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Maroma hotel have a swimming pool?
Yes, this Maroma hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Maroma hotel?
Best-rates for the Maroma hotel starts from $1,629 per night with includes Laundry, Ocean View, Business Services, Restaurant, Child Friendly, Internet, Spa, Designated Smoking Area, TV, Balcony/Terrace, Bedding/Linens, Kitchen, Parking, Accessibility, Sports/Activities, Bar, Toiletries, Guest Services, Entertainment, Hot Tub, Air Conditioner, Pool, View, Wellness Facilities, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Maroma hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Maroma hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Maroma hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Maroma hotel?
Based on the information reported by the owner or manager, the Maroma hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Maroma hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
