Is this South Shore Hotel Area resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the South Shore Hotel Area resort have a swimming pool?

Yes, this South Shore Hotel Area resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in South Shore Hotel Area resort?

Best-rates for the South Shore Hotel Area resort starts from $390 per night with includes Internet, Air Conditioner, TV, Ocean View, Balcony/Terrace, Wellness Facilities, Spa, Laundry, Pool, Accessibility, Security/Safety, Business Services, Sports/Activities, Hot Tub, Wheelchair Accessible, Bedding/Linens, Child Friendly, Parking, View, Restaurant, Bar, Guest Services, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is South Shore Hotel Area resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the South Shore Hotel Area resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the South Shore Hotel Area resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the South Shore Hotel Area resort?

Based on the information reported by the owner or manager, the South Shore Hotel Area resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for South Shore Hotel Area resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Ziva Puerto Vallarta - All-inclusive | Resort in Puerto Vallarta

| 8.8 (1318 Reviews) | 1 Bathroom

South Shore Hotel Area Resort | Hyatt Ziva Puerto Vallarta - All-inclusive

Resort in South Shore Hotel Area, Puerto Vallarta

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Varun

Nov 25, 2025 08:07:26 AM

Review Score: 10

Summary: ⭐️⭐️⭐️⭐️⭐️ An Exceptional Stay at Hyatt Ziva Puerto Vallarta – Service Above and Beyond! We just returned from an incredible stay at the Hyatt Ziva Puerto Vallarta, and we’re already missing it. The resort itself is stunning — beautifully designed interiors, spacious rooms, a lovely soft-sand beach surrounded by scenic cliffs, and peaceful pools that instantly put you in vacation mode. The dining options are fantastic, with buffets and multiple specialty restaurants including Mexican, Asian, and Italian. Blaze offers especially breathtaking views. But the true highlight of our stay was the service, which stands far above anything we’ve experienced at other luxury resorts. And at the center of it all was Gabriela Yerena, whose leadership, warmth, and personal dedication turned a small hiccup into one of the most memorable hotel experiences we’ve ever had. On our first night, we arrived at the buffet around 9:30 pm. While the hostess was seating us, another staff member told us the restaurant had closed early, even though the website listed 10 pm. When we asked what else was open, we were told “nothing,” which left us unsure what to do. We went to the front desk, where Lorena immediately said she would speak with her manager. Within minutes, Gabriela Yerena herself came out — accompanied by Susana Rubio and a chef — ready to make things right. She personally escorted us to the Mexican restaurant, which had already closed, and they reopened it exclusively for us, preparing d

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Hyatt Ziva Puerto Vallarta - All-inclusive | Resort in Puerto Vallarta

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