Is this Hotel Ma'xanab Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Ma'xanab Tulum?

Check-in time for Hotel Ma'xanab Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Ma'xanab Tulum have a swimming pool?

Yes, this Hotel Ma'xanab Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Ma'xanab Tulum?

Best-rates for the Hotel Ma'xanab Tulum starts from $570 per night with includes Parking, Pool, Private Beach, Balcony/Terrace, Security/Safety, Wellness Facilities, Entertainment, Breakfast, Internet, Oceanfront, Sports/Activities, Spa, Toiletries, Guest Services, Air Conditioner, Ocean View, Transportation/Shuttle, Restaurant, Designated Smoking Area, View, Bar, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Ma'xanab Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Ma'xanab Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Ma'xanab Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Ma'xanab Tulum?

Based on the information reported by the owner or manager, the Hotel Ma'xanab Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Ma'xanab Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Ma'xanab Tulum are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Ma'xanab Tulum | Hotel in Tulum

Name: Hotel Ma'xanab Tulum
Address: Tulum, Mexico, MX
Price range: Prices for upcoming dates start at $570 per night
Rating: 8.9

| 8.9 (338 Reviews) | 9 Bathrooms 18 Guests

Zona Hotelera Hotel | Hotel Ma'xanab Tulum

Hotel in Zona Hotelera, Tulum

Located in Tulum, a few steps from South Tulum Beach, Hotel Ma'xanab Tulum has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Featuring a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a concierge service and organizing tours for guests. At the hotel, each room includes a desk. Rooms are equipped with a coffee machine, while some rooms contain a terrace and others also feature sea views. The rooms in Hotel Ma'xanab Tulum are equipped with free toiletries and an iPod docking station. Breakfast is available, and includes à la carte, vegetarian and vegan options. At the accommodation you'll find a restaurant serving Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. Tulum Archeological Site is 5.5 miles from Hotel Ma'xanab Tulum, while Parque Nacional Tulum is 1.5 miles away. Tulum International Airport is 27 miles from the property, and the property offers a paid airport shuttle service.

Hotel Ma'xanab Tulum is located in Tulum.

This 16 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, View, Bar, and several others. This is a 5 star rated property and has over 338 reviews with the average score of 8.9 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 16 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Ma'xanab Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Ma'xanab Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Special diet meals (on request)

Wine/Champagne

Fruit

Restaurant

Parking

Free parking

Parking

Private Parking

Activities

Facial treatments

Head massage

Private beach area

Body scrub

Fitness center

Beauty services

Foot massage

Open-air bath

Beachfront

Full-body massage

Body treatments

Spa lounge/Relaxation area

Couples' massage

Massage

Hand massage

Spa/Wellness packages

Spa facilities

Beach

Body wrap

Neck massage

Back massage

Fitness

Entertainment

Board games/Puzzles

General

Designated smoking area

Air conditioning

Safe

Adults only

Non-smoking rooms

Wifi in all areas

Guest Services

Baggage storage

Private check-in/out

Airport shuttle

Shuttle service

Room service

Fax/Photocopying

Concierge

Grocery deliveries

Shuttle service (additional charge)

Airport shuttle (additional charge)

Daily housekeeping

Laundry

Tour desk

Packed lunches

Express check-in/out

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Sun deck

Outdoor pool

Terrace

Garden

Outdoor pool (year-round)

Outdoor furniture

Security/Safety

Key card access

CCTV outside property

Smoke alarms

Fire extinguishers

24-hour security

CCTV in common areas

Security alarm

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Guest accommodation disinfected between stays

Delivered food covered securely

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Food can be delivered to guest accommodation

Face masks for guests available

Access to healthcare professionals

Process in place to check health of guests

First aid kits available

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Mobile app for room service

Physical distancing rules followed

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Spa

Shallow end

Beach chairs/Loungers

Beach umbrellas

Swimming pool

Infinity pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:

7.85

Location:

9.43

Staff:

9.38

Facilities:

8.97

Comfort:

9.29

Cleanliness:

9.29

Sarah

Aug 23, 2025 07:00:00 AM

Review Score: 9

Luxembourg

Reviewer Type: Couple

Travel Purpose: leisure

Positive: It was a pleasure staying at the Ma'xanab Hotel! Both the hotel and the staff were outstanding: The location is excellent, with many interesting places within walking distance or easily accessible by car, and the hotel staff are incredibly helpful and willing to help with even the smallest of wishes! A place you'll gladly return to!

See All Reviews

Room Arrangement

Room Info	Facilities
Ground floor Ocean front Suite Room Type: Suite Room Size: 86 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels General Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access Media & Technology iPod dock, Telephone Outdoors Outdoor dining area, Private pool, Terrace, Balcony, Outdoor furniture Living Area Sitting area, Dining area, Desk Bedroom Extra long beds (> 6.5 ft), Linens, Walk-in closet, Wardrobe or closet View View, Sea view Services Wake-up service Kitchen Wine glasses, Dining table, Coffee machine, Cleaning products Accessibility Entire unit located on ground floor Room Amenities Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Pool and Spa Pool towels, Plunge Pool, Infinity Pool, Heated pool, Pool with a view Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
First floor Ocean front Suite Room Type: Suite Room Size: 78 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels General Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access Media & Technology iPod dock, Telephone Outdoors Outdoor dining area, Private pool, Terrace, Balcony, Outdoor furniture Living Area Sitting area, Dining area, Desk Bedroom Extra long beds (> 6.5 ft), Linens, Walk-in closet, Wardrobe or closet View View, Sea view Services Wake-up service Kitchen Wine glasses, Dining table, Coffee machine, Cleaning products Room Amenities Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Pool and Spa Pool towels, Plunge Pool, Infinity Pool, Heated pool, Pool with a view Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Ground floor Ocean view Suite Room Type: Suite Room Size: 72 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels General Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access Media & Technology iPod dock, Telephone Outdoors Patio, Outdoor dining area, Private pool, Terrace, Balcony, Outdoor furniture Living Area Sitting area, Dining area, Desk Bedroom Extra long beds (> 6.5 ft), Linens, Walk-in closet, Wardrobe or closet View View, Sea view, Pool view Services Wake-up service Kitchen Wine glasses, Dining table, Coffee machine, Cleaning products Accessibility Entire unit located on ground floor Room Amenities Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Pool and Spa Pool towels, Plunge Pool, Infinity Pool, Heated pool, Pool with a view Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
First floor Ocean view Suite Room Type: Suite Room Size: 72 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels General Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access Media & Technology iPod dock, Telephone Outdoors Outdoor dining area, Private pool, Terrace, Balcony, Outdoor furniture Living Area Sitting area, Dining area, Desk Bedroom Extra long beds (> 6.5 ft), Linens, Walk-in closet, Wardrobe or closet View View, Sea view, Pool view Services Wake-up service Kitchen Wine glasses, Dining table, Coffee machine, Cleaning products Room Amenities Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Pool and Spa Pool towels, Plunge Pool, Infinity Pool, Heated pool, Pool with a view Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Ground floor Jungle View Suite Room Type: Suite Room Size: 72 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels General Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access Media & Technology iPod dock, Telephone Outdoors Outdoor dining area, Private pool, Terrace, Balcony, Outdoor furniture Living Area Sitting area, Dining area, Desk Bedroom Extra long beds (> 6.5 ft), Linens, Walk-in closet, Wardrobe or closet View View, Pool view Services Wake-up service Kitchen Wine glasses, Dining table, Coffee machine, Cleaning products Accessibility Entire unit located on ground floor Room Amenities Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Pool and Spa Heated pool, Pool with a view, Pool towels, Plunge Pool Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
First floor Garden view Suite Room Type: Suite Room Size: 58 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels General Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access Media & Technology iPod dock, Telephone Outdoors Balcony, Outdoor dining area, Outdoor furniture Living Area Sitting area, Dining area, Desk Bedroom Extra long beds (> 6.5 ft), Linens, Wardrobe or closet View View, Inner courtyard view, Garden view Services Wake-up service Kitchen Wine glasses, Dining table, Coffee machine, Cleaning products Room Amenities Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Ground floor Garden view Two beds Suite Room Type: Suite Room Size: 72 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels General Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access Media & Technology iPod dock, Telephone Outdoors Balcony, Outdoor dining area, Patio, Outdoor furniture Living Area Sitting area, Dining area, Desk View View, Inner courtyard view, Garden view Services Wake-up service Bedroom Linens, Wardrobe or closet Kitchen Wine glasses, Dining table, Coffee machine, Cleaning products Accessibility Entire unit located on ground floor Room Amenities Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Ground Floor Garden View Room Type: Suite Room Size: 64 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels General Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access Media & Technology iPod dock, Telephone Outdoors Balcony, Outdoor dining area, Patio, Outdoor furniture Living Area Sitting area, Dining area, Desk Bedroom Extra long beds (> 6.5 ft), Linens, Wardrobe or closet View View, Inner courtyard view, Garden view Services Wake-up service Kitchen Wine glasses, Dining table, Coffee machine, Cleaning products Accessibility Entire unit located on ground floor Room Amenities Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
First floor Jungle view Suite Room Type: Suite Room Size: 72 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathrobe, Free toiletries, Shampoo, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels General Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access Media & Technology iPod dock, Telephone Outdoors Outdoor dining area, Private pool, Terrace, Balcony, Outdoor furniture Living Area Sitting area, Dining area, Desk Bedroom Extra long beds (> 6.5 ft), Linens, Walk-in closet, Wardrobe or closet View View, Pool view Services Wake-up service Kitchen Wine glasses, Dining table, Coffee machine, Cleaning products Room Amenities Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Pool and Spa Pool towels, Plunge Pool, Infinity Pool, Heated pool, Pool with a view Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

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Nightly rates from:

USD US $570

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Hotel Ma'xanab Tulum | Hotel in Tulum

Available rates:

Hotel in Zona Hotelera, Tulum

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

View

Services

Kitchen

Accessibility

Room Amenities

Pool and Spa

Layout

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

View

Services

Kitchen

Room Amenities

Pool and Spa

Layout

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

View

Services

Kitchen

Accessibility

Room Amenities

Pool and Spa

Layout

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

View

Services

Kitchen

Room Amenities

Pool and Spa

Layout

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

View