Is this Merida hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Merida hotel have a swimming pool?

No, this Merida hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Merida hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Merida hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Merida hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Merida hotel?

Based on the information reported by the owner or manager, the Merida hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Merida hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Hotel & Suites Merida La Isla by IHG | Hotel in Mérida

| 9.0 (767 Reviews) | 1 Bathroom

Merida Hotel | Holiday Inn Hotel & Suites Merida La Isla by IHG

Hotel in Merida, Mérida

Hotel with free parking, steps from La Isla Mérida Cabo Norte
This hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center.
Holiday Inn Hotel & Suites Merida La Isla by IHG offers 93 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. 43-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Hair dryer

Towels

Soap

Shampoo

Free toiletries

Bedroom

Air conditioning

Down comforter

Blackout drapes/curtains

Bed sheets

Phone

Safe

Soundproofing

Individually furnished

Laptop-friendly workspace

Desk

Iron/ironing board

Desk chair

Connecting rooms available

Free local calls

Breakfast

Full breakfast available for a fee daily 6:30 AM–11:30 AM: USD 20 for adults and USD 12 for children

Coffee/tea in common area(s)

1 restaurant

Room service available

1 bar

Mini-fridge

Coffee/tea maker

Minibar

Parking

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Area rugs in room

Handrails in hallways

Handrails in stairways

Elevator

Grab bar in shower

Wheelchair-width doorways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Low-height door lock

Braille signage

Wheelchair-accessible registration desk

Low-height bed

Wheelchair accessible (may have limitations)

Portable bathtub seat

Wheelchair-accessible parking

Wheelchair-accessible restaurant

Accessible bathtub

Low-height desk

Low-height view port in door

Visual fire alarm

Low-height counter and sink

Wheelchairs available on site

In-room accessibility

Hand-held showerhead

Wheelchair-accessible business center

Activities

Health club access

Health/beauty spa

Fitness center (discounted access)

Fitness center

Access to nearby health club

Entertainment

Cable channels

43-inch Smart TV

General

Meeting rooms - 2

Business center

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

Vending machine

Elevator

Banquet hall

English

Italian

Spanish

TV in lobby

Designated smoking areas

Guest Services

Grocery/convenience store

Soundproofed rooms

Mini-fridge

Laundry facilities

Snack bar/deli

Daily housekeeping

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi and wired Internet

Policies

Check-in

Check-in time starts at 3:00 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available.

Payment Policy

Fee for full breakfast: approximately usd 20 for adults and usd 12 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Teresa

Nov 9, 2025 01:40:00 PM

Review Score: 10

Summary: Great housekeeping 🤓

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room Room Size: 298 square feet m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Shower only, Room and bed type depend on availability check-in, Square feet - 298, Number of bathrooms - 1, Private bathroom, No cribs (infant beds), Ping - 8.37, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible Room Size: 298 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Shower only, Room and bed type depend on availability check-in, Square feet - 298, Number of bathrooms - 1, Private bathroom, No cribs (infant beds), Ping - 8.37, Rainfall showerhead, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Premium Room, 1 King Bed Room Size: 374 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 374, Shower only, Room and bed type depend on availability check-in, Square meters - 35, Number of bathrooms - 1, Private bathroom, Height-adjustable showerhead, No cribs (infant beds), Ping - 10.51, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room, 2 Queen Beds Room Size: 309 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 309, Square meters - 29, Shower only, Room and bed type depend on availability check-in, Number of bathrooms - 1, Private bathroom, No cribs (infant beds), Ping - 8.68, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds Room Size: 298 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Shower only, Room and bed type depend on availability check-in, Square feet - 298, Number of bathrooms - 1, Private bathroom, No cribs (infant beds), Ping - 8.37, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed (Minifridge) Room Size: 428 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 428, Dishwasher, Shower only, Ping - 12, Room and bed type depend on availability check-in, Separate dining area, Number of bathrooms - 1, Square meters - 40, Private bathroom, Toothbrush and toothpaste available on request, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, City View Room Size: 505 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 505, Dishwasher, Shower only, Room and bed type depend on availability check-in, Square meters - 47, Separate dining area, Number of bathrooms - 1, Free cribs/infant beds, Ping - 14.19, Private bathroom, Toothbrush and toothpaste available on request, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room Room Size: 428 square feet m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 428, Dishwasher, Shower only, Ping - 12, Room and bed type depend on availability check-in, Number of bathrooms - 1, Square meters - 40, Private bathroom, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed Room Size: 505 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 505, Dishwasher, Shower only, Room and bed type depend on availability check-in, Square meters - 47, Separate dining area, Number of bathrooms - 1, Ping - 14.19, Private bathroom, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Shower only, Room and bed type depend on availability check-in, Square meters - 26, Number of bathrooms - 1, Private bathroom, Square feet - 280, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1