Haven Riviera Cancun - All Inclusive - Adults Only | Resort in Cancun

| 9.2 (5020 Reviews) |  1 Bathroom
Puerto Morelos Resort | Haven Riviera Cancun - All Inclusive - Adults Only

Resort in Puerto Morelos, Cancun

Catch some rays at the beach or spend the day relaxing at Haven Riviera Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.


4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Designer toiletries
  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels
  • Separate bathtub and shower
  • Rainfall showerhead
Bedroom
  • Ceiling fan
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Bed sheets
  • Premium bedding
  • Laptop-friendly workspace
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Turndown service
  • Water-efficient showers only
  • Restaurant dining guide
  • Local maps
  • Energy-saving switches
  • Free local calls
  • Electrical adapters/chargers
  • Iron/ironing board
  • Safe
  • Slippers
  • Desk
  • Phone
  • Recycling
Breakfast
  • 24-hour room service
  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 3 poolside bars, 8 bars/lounges and 1 beach bar
  • Espresso maker
  • Free bottled water
  • Champagne service
  • Free minibar
Parking
  • Onsite parking options include a garage
  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free valet parking on site
Accessibility
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Stair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Handrails in hallways
  • Wheelchair-accessible path to elevator
  • In-room accessibility
  • Elevator
  • Wheelchairs available on site
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
  • Handrails in stairways
Activities
  • Scuba diving
  • Ziplining
  • Sailing
  • Windsurfing
  • Water tubing
  • Ecotours
  • Outlet shopping
  • Theme parks
  • Fishing
  • Motor boating
  • Snorkeling
  • Horse riding
  • Kayaking
  • Adjacent to a golf course
  • Canoeing
  • Jet skiing
  • Karaoke
  • Yoga classes
  • Full-service spa
  • Fitness classes
  • 24-hour fitness center
  • Hot tub
  • Table tennis
  • Beach volleyball
  • Pilates classes
  • Nightclub
  • 24-hour pool access
  • Beach yoga
  • Basketball
  • 4 outdoor pools
  • Tennis
  • Outdoor tennis court
Entertainment
  • 50-inch flat-screen TV
  • Cable channels
General
  • Meeting rooms
  • Business center
  • Conference center (20000 square feet of space)
  • Computer station
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Ballroom
  • Front-desk safe
  • Elevator
  • ATM/banking services
  • Gift shop/newsstand
  • Newspapers in lobby
  • French
  • Spanish
  • German
  • Portuguese
  • English
  • Locally-owned & organized tours & activities
  • Couples dining
  • Romance packages available
  • Annual offsets purchased for at least 10% of carbon footprint
  • Vegan dining options
  • At least 80% of food locally-sourced
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • TV in lobby
  • Humane treatment of captive wild animals
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Designated smoking areas (fines apply)
Guest Services
  • Laundry facilities
  • Snack bar/deli
  • 4 outdoor pools
  • Turndown service
  • Tennis lessons
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Hair salon
  • Daily housekeeping
  • Multilingual staff
  • Laundry facilities
  • 24-hour front desk
  • Dry cleaning service
  • Golf cart
  • Concierge services
  • Porter/bellhop
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Garden
  • Free beach cabanas
  • Beachfront location
  • Terrace
  • Pool umbrellas
  • Free pool cabanas
  • Beach loungers
  • Furnished balcony or patio
Spa
  • Massage - hot stone
  • 9 treatment rooms
  • Manicures and pedicures
  • Hot tub
  • Body scrubs
  • Body wraps
  • Spa open daily
  • Aromatherapy
  • Facials
  • Ayurvedic treatments
  • Massage - Swedish
  • Massage/treatment rooms
  • Massage - deep-tissue
  • Outdoor treatment areas
  • Massage - on the beach
  • Reflexology
  • Detox wraps
  • Body treatments
  • Steam room
  • Couples treatment room(s)
  • Massage - sports
  • Turkish bath/hammam
  • Hydrotherapy
  • Sauna

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am late check-out subject to availability
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

JEFF
Feb 4, 2026 03:36:27 AM
Review Score:   10
Summary: The staff was the best!! Rooms were incredible! Food was great. Best resort i’ve been to.
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite, 1 King Bed, Balcony, Partial Ocean View
Room Size: 678 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Balcony, Partial Ocean View

General

Square feet - 678, Private hot tub, Number of living rooms 0, Private hot tub (outdoor), Square meters - 63, Pool view, Number of bedrooms - 0, Ping - 19.05, Partial ocean view, Balcony, Bed count minimum 1, Bed count maximum 1
Serenity Club Ocean View 2 Queen Beds Junior Suite
Room Size: 735 square feet m2
2 Queen Beds
Serenity Club Ocean View 2 Queen Beds Junior Suite

General

Private hot tub, Number of living rooms 0, Private hot tub (outdoor), Square feet - 735, Number of bedrooms - 1, Square meters - 68, Ocean view, Bed count minimum 2, Ping - 21, Bed count maximum 2
Serenity Club Swim Out Partial Ocean View King Bed Junior Suite
Room Size: 735 square feet m2
1 King Bed
Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

General

Number of living rooms 0, Partial sea view, Square feet - 735, Number of bedrooms - 1, Square meters - 68, Bed count minimum 1, Bed count maximum 1, Ping - 21
Serenity Club, One Bedroom, Master Suite, Ocean Front
Room Size: 1249 square feet m2
1 King Bed
Serenity Club, One Bedroom, Master Suite, Ocean Front

General

Private hot tub, Number of bedrooms - 1, Pillow menu, Separate bedroom, Ping - 35.1, Number of living rooms 1, Private hot tub (outdoor), Square meters - 116, Square feet - 1249, Separate sitting area, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Serenity Club, Romance Junior Suite, Swim Out, Ocean Front
Room Size: 603 square feet m2
1 King Bed
Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

General

Number of living rooms 0, Pool view, Number of bedrooms - 0, Square feet - 603, Pillow menu, Club level room, Bed count minimum 1, Square meters - 56, Ping - 16.95, Bed count maximum 1, Private pool
Serenity Club Partial Ocean View 2 Queen Beds Junior Suite
Room Size: 735 square feet m2
2 Queen Beds
Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

General

Private hot tub, Number of living rooms 0, Private hot tub (outdoor), Partial sea view, Square feet - 735, Number of bedrooms - 1, Square meters - 68, Bed count minimum 2, Ping - 21, Bed count maximum 2
Presidential Suite (Serenity Club Ocean Front)
Room Size: 2454 square feet m2
1 King Bed
Presidential Suite (Serenity Club Ocean Front)

General

Private hot tub, Ping - 68.97, Number of bedrooms - 1, Pillow menu, Stovetop, Number of living rooms 1, Separate dining area, Private hot tub (outdoor), Cookware, dishware, and utensils, Kitchen, Square feet - 2454, Square meters - 228, Separate sitting area, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Serenity Club, Two Bedroom, Master Suite, Ocean Front
Room Size: 1808 square feet m2
2 King Beds
Serenity Club, Two Bedroom, Master Suite, Ocean Front

General

Private hot tub, Square feet - 1808, Number of bedrooms - 1, Pillow menu, Separate bedroom, Number of living rooms 1, Separate dining area, Private hot tub (outdoor), Separate sitting area, Club level room, Square meters - 168, Ping - 50.81, Ocean view, Bed count minimum 2, Bed count maximum 2
Pure Wellness Junior Suite Partial Ocean View
Room Size: 678 square feet m2
1 King Bed
Pure Wellness Junior Suite Partial Ocean View

General

Square feet - 678, Private hot tub, Number of living rooms 0, Private hot tub (outdoor), Square meters - 63, Ping - 19.05, Number of bedrooms - 1, Partial ocean view, Bed count minimum 1, Bed count maximum 1
Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite
Room Size: 735 square feet m2
2 Queen Beds
Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

General

Number of living rooms 0, Partial sea view, Square feet - 735, Number of bedrooms - 1, Square meters - 68, Bed count minimum 2, Ping - 21, Bed count maximum 2
Junior Suite Garden View
Room Size: 603 square feet m2
1 King Bed
Junior Suite Garden View

General

Private hot tub, Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Square feet - 603, Sofa bed, Wheelchair accessible, Extra bed count 1, Square meters - 56, Lowered locks/deadbolt, Private hot tub (outdoor), Garden view, Bed count minimum 1, Ping - 16.95, Bed count maximum 1
Romance Junior Suite Swim-Out Partial Ocean View
Room Size: 678 square feet m2
1 King Bed
Romance Junior Suite Swim-Out Partial Ocean View

General

Square feet - 678, Number of living rooms 0, Square meters - 63, Number of bedrooms - 0, Ping - 19.05, Partial ocean view, Bed count minimum 1, Bed count maximum 1, Private pool
Serenity Club Partial Ocean View King Bed Junior Suite
Room Size: 747 square feet m2
1 King Bed
Serenity Club Partial Ocean View King Bed Junior Suite

General

Private hot tub, Number of living rooms 0, Private hot tub (outdoor), Square feet - 747, Number of bedrooms - 1, Partial ocean view, Balcony, Square meters - 69, Bed count minimum 1, Bed count maximum 1, Ping - 21
Junior Suite, 1 King Bed, Garden View (Swim out)
Room Size: 603 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Garden View (Swim out)

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 603, Garden view, Bed count minimum 1, Square meters - 56, Ping - 16.95, Bed count maximum 1, Private pool
Junior Suite, 2 Double Beds, Partial Ocean View
Room Size: m2
2 Double Beds
Junior Suite, 2 Double Beds, Partial Ocean View

General

Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Romance Junior Suite Partial Ocean View
Room Size: 678 square feet m2
1 King Bed
Romance Junior Suite Partial Ocean View

General

Square feet - 678, Private hot tub, Number of living rooms 0, Private hot tub (outdoor), Square meters - 63, Number of bedrooms - 0, Ping - 19.05, Partial ocean view, Bed count minimum 1, Bed count maximum 1
Serenity Club Junior Suite Ocean Front
Room Size: 603 square feet m2
1 King Bed
Serenity Club Junior Suite Ocean Front

General

Private hot tub, Number of living rooms 0, Private hot tub (outdoor), Square feet - 603, Number of bedrooms - 1, Pillow menu, Club level room, Bed count minimum 1, Square meters - 56, Ocean view, Ping - 16.95, Bed count maximum 1
Junior Suite Swim-Out Partial Ocean View
Room Size: 678 square feet m2
1 King Bed
Junior Suite Swim-Out Partial Ocean View

General

Square feet - 678, Number of living rooms 0, Square meters - 63, Number of bedrooms - 0, Ping - 19.05, Partial ocean view, Bed count minimum 1, Bed count maximum 1, Private pool
Serenity Club Romance Jr Suite Ocean Front
Room Size: 603 square feet m2
1 King Bed
Serenity Club Romance Jr Suite Ocean Front

General

Private hot tub, Number of living rooms 0, Private hot tub (outdoor), Number of bedrooms - 0, Square feet - 603, Pillow menu, Sea view, Club level room, Bed count minimum 1, Square meters - 56, Ping - 16.95, Bed count maximum 1
Serentiy Club Junior Suite Swim Out Ocean Front
Room Size: 603 square feet m2
1 King Bed
Serentiy Club Junior Suite Swim Out Ocean Front

General

Number of living rooms 0, Pool view, Number of bedrooms - 0, Square feet - 603, Pillow menu, Club level room, Bed count minimum 1, Square meters - 56, Ping - 16.95, Bed count maximum 1, Private pool
Serenity Club Ocean View King Bed Junior Suite
Room Size: 735 square feet m2
1 King Bed
Serenity Club Ocean View King Bed Junior Suite

General

Private hot tub, Number of living rooms 0, Private hot tub (outdoor), Square feet - 735, Number of bedrooms - 1, Square meters - 68, Bed count minimum 1, Ocean view, Bed count maximum 1, Ping - 21

FAQ's

Is this Puerto Morelos resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $762 per night with includes Entertainment, Breakfast, Internet, Parking, View, Balcony/Terrace, Accessibility, Toiletries, Air Conditioner, Pool, TV, Wheelchair Accessible, Sports/Activities, Bedding/Linens, Spa, Restaurant, Designated Smoking Area, Wellness Facilities, Bar, Guest Services, Hot Tub, Kitchen, Laundry, Ocean View, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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