Is this Puerto Morelos resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $325 per night with includes Laundry, Parking, Balcony/Terrace, Entertainment, Hot Tub, Internet, Guest Services, Eco Friendly, Child Friendly, Toiletries, Breakfast, Kitchen, Air Conditioner, Pool, Sports/Activities, Spa, Bar, Wellness Facilities, Restaurant, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Dreams Jade Resort & Spa - All Inclusive | Resort in Puerto Morelos

| 8.6 (1366 Reviews) | 1 Bathroom

Puerto Morelos Resort | Dreams Jade Resort & Spa - All Inclusive

Resort in Puerto Morelos

Luxury property on the beach, with 3 outdoor pools
Catch some rays on Dreams Jade Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Housekeeping is available on request.
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Toothbrush and toothpaste (on request)

Free toiletries

Towels

Bidet

Bedroom

Ceiling fan

Blackout drapes/curtains

Bed sheets

Air conditioning (climate-controlled)

Guidebooks/recommendations

Water-efficient showers only

In-room massage

Energy-saving switches

Iron/ironing board

Eco-friendly cleaning products used

Desk

Laptop-friendly workspace

Slippers

Water-efficient toilets only

Phone

Turndown service

Restaurant dining guide

Laptop-compatible safe

Free local calls

LED light bulbs

Breakfast

24-hour room service

2 swim-up bars, 3 bars/lounges, 1 beach bar and 1 poolside bar

7 restaurants and 1 coffee shop/cafe

Free buffet breakfast

Free bottled water

Coffee/tea maker

Free minibar

Parking

Limited onsite parking

Height restrictions apply for onsite parking

Accessibility

Wheelchair-accessible concierge desk

Tile flooring in room

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair-accessible path of travel

Activities

Windsurfing

Fishing

Boat tours

Scooter/moped rentals

Snorkeling

Parasailing

Skydiving

Ecotours

Hiking/biking trails

Golfing

Rafting

Scuba diving

Water skiing

Sailing

Heated pool

Fitness center

Bicycle rentals

Shopping

Billiards/pool table

Basketball

Arcade/game room

Kayaking

Motorized watercraft

Bicycle tour information

Tennis

Yoga classes

Archery

Full-service spa

Beach volleyball

Volleyball

Playground

Hot tub

2 outdoor tennis courts

Bike parking

Children's pool

3 outdoor pools

Surfing/body boarding

Mini golf

Nightclub

General

Conference center (10710 square feet of space)

Meeting room

Coworking space

Business center

Banquet hall

Gift shop/newsstand

Elevator

ATM/banking services

Front-desk safe

English

Spanish

Romance packages available

Smoke-free property

Annual offsets purchased for at least 10% of carbon footprint

Vegan dining options

Reusable cups only

Local artist showcase

Comprehensive food waste policy

Couples dining

No plastic drinking straws

Comprehensive recycling policy

Humane treatment of captive wild animals

Vegetarian dining options

Locally-owned & organized tours & activities

At least 80% lighting from LEDs

Guest Services

Arcade/game room

Laundry facilities

Children's pool

3 outdoor pools

Snack bar/deli

Mini golf

Playground

Supervised childcare (surcharge)

Tour/ticket assistance

Laundry facilities

Daily housekeeping

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Hair salon

Turndown service

Multilingual staff

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Pool umbrellas

Beach loungers

Terrace

Private beachfront location

Balcony or patio

Spa

Massage/treatment rooms

Body scrubs

Couples treatment room(s)

Massages

Aromatherapy

Facials

6 treatment rooms

Sauna

Manicures and pedicures

Spa open daily

Body wraps

Body treatments

Hydrotherapy

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 65 per pet, per night late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 65 per pet, per night specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the kids club, included in the room rate, is available from 9 am to 10 pm. parents may not leave the hotel premises while their children are in the kids club. in-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance). the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Robert

Nov 17, 2025 09:57:16 PM

Review Score: 6

Summary: Did not partake of the pool.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Double Room Size: 700 square feet m² 2 Double Beds	General Square feet - 700, Number of living rooms 0, Ping - 19.67, Cable TV service, Shower/tub combination, Number of bedrooms - 1, Pets not allowed, LCD TV, Number of bathrooms - 1, Square meters - 65, Jetted bathtub, Private bathroom, Garden view, Bed count minimum 2, Bed count maximum 2
Preferred Club Suite Ocean Front King Room Size: 765 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 765, Free newspaper, Number of bedrooms - 0, Cable TV service, Pillow menu, Ping - 21.5, Pets not allowed, Dial-up internet access (surcharge), LCD TV, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, Square meters - 71, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Suite Ocean View King Room Size: 765 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 765, Free newspaper, Number of bedrooms - 0, Cable TV service, Pillow menu, Ping - 21.5, Dial-up internet access (surcharge), LCD TV, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, Square meters - 71, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Junior Suite Ocean Front Double Room Size: 700 square feet m² 2 Double Beds	General Square feet - 700, Number of living rooms 0, Ping - 19.67, Cable TV service, Shower/tub combination, Number of bedrooms - 1, Pets not allowed, LCD TV, Number of bathrooms - 1, Square meters - 65, Jetted bathtub, Private bathroom, Ocean view, Bed count minimum 2, Bed count maximum 2
Preferred Club Suite Ocean View Double Room Size: 765 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 765, Free newspaper, Number of bedrooms - 0, Cable TV service, Pillow menu, Ping - 21.5, Pets not allowed, LCD TV, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, Square meters - 71, Club level room, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite Ocean Front King Room Size: 700 square feet m² 1 King Bed	General Square feet - 700, Number of living rooms 0, Ping - 19.67, Cable TV service, Shower/tub combination, Number of bedrooms - 1, Pets not allowed, Dial-up internet access (surcharge), LCD TV, Number of bathrooms - 1, Square meters - 65, Jetted bathtub, Private bathroom, Bed count minimum 1, Ocean view, Bed count maximum 1
Junior Suite Ocean View Double Room Size: 700 square feet m² 2 Double Beds	General Square feet - 700, Number of living rooms 0, Ping - 19.67, Cable TV service, Shower/tub combination, Number of bedrooms - 1, Pets not allowed, LCD TV, Number of bathrooms - 1, Square meters - 65, Jetted bathtub, Private bathroom, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite King Room Size: 700 square feet m² 1 King Bed	General Square feet - 700, Ping - 19.67, Cable TV service, Shower/tub combination, Number of bedrooms - 1, Pets not allowed, Number of living rooms 1, LCD TV, Number of bathrooms - 1, Square meters - 65, Jetted bathtub, Private bathroom, Garden view, Bed count minimum 1, Bed count maximum 1
Family Room Room Size: 1400 square feet m² 3 King Bed and Double Beds	General Square meters - 130, Number of living rooms 0, Number of bedrooms - 0, Cable TV service, Shower/tub combination, Pets not allowed, Number of bathrooms - 2, LCD TV, Jetted bathtub, Private bathroom, Square feet - 1400, Ping - 39, Garden view, Bed count maximum 3, Bed count minimum 3
Junior Suite Ocean View King Room Size: 700 square feet m² 1 King Bed	General Square feet - 700, Number of living rooms 0, Cable TV service, Shower/tub combination, Number of bedrooms - 1, Dial-up internet access (surcharge), Ping - 20, LCD TV, Number of bathrooms - 1, Square meters - 65, Jetted bathtub, Private bathroom, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Governor Suite Room Size: 1087 square feet m² 1 King Bed	General Number of living rooms 0, Free newspaper, Cable TV service, Number of bedrooms - 1, Pillow menu, Separate bedroom, Number of bathrooms - 2, Ping - 31, Separate dining area, LCD TV, Square feet - 1087, Jetted bathtub, Private bathroom, Separate bathtub and shower, Club level room, Square meters - 101, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Suite Ocean Front Double Room Size: 765 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 765, Free newspaper, Number of bedrooms - 0, Cable TV service, Ping - 22, Pillow menu, LCD TV, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, Square meters - 71, Club level room, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite Tropical View King Room Size: 700 square feet m² 1 King Bed	General Square feet - 700, Pet-friendly room, Number of living rooms 0, Ping - 19.67, Cable TV service, Shower/tub combination, Number of bedrooms - 1, Dial-up internet access (surcharge), LCD TV, Number of bathrooms - 1, Square meters - 65, Jetted bathtub, Private bathroom, Garden view, Bed count minimum 1, Bed count maximum 1
Junior Suite Tropical View Double Room Size: 700 square feet m² 2 Double Beds	General Square feet - 700, Pet-friendly room, Number of living rooms 0, Ping - 19.67, Cable TV service, Shower/tub combination, Number of bedrooms - 1, LCD TV, Number of bathrooms - 1, Square meters - 65, Private bathroom, Deep soaking bathtub, Garden view, Bed count minimum 2, Bed count maximum 2