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Comfort Suites Hanes Mall | Hotel in Winston-Salem

8.8 (1039 Reviews) |  1 Bathroom
Winston - Salem Hotel | Comfort Suites Hanes Mall

Hotel in Winston - Salem, Winston-Salem

A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and dry cleaning are onsite.
Comfort Suites Hanes Mall offers 80 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Free toiletries
  • Bathtub or shower
  • Soap
  • Shampoo
  • Hair dryer
  • Towels
  • Private bathroom
Bedroom
  • Desk
  • Laptop-friendly workspace
  • Soundproofing
  • Connecting rooms available
  • Phone
  • Desk chair
  • Free local calls
  • Electrical adapters/chargers
  • Window screens
  • Iron/ironing board
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Bed sheets
  • Heating (climate-controlled)
  • Double sofa bed
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
Breakfast
  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)
  • Refrigerator
  • Microwave
  • Coffee/tea maker
Parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • RV/bus/truck parking on site
Accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Visual fire alarm
  • Wheelchair-accessible pool
  • Braille signage
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Elevator
  • Wheelchair-accessible registration desk
Activities
  • Seasonal outdoor pool
  • 24-hour fitness center
Entertainment
  • Premium channels
  • 42-inch flat-screen TV
  • Cable channels
General
  • Conference space (947 square feet)
  • 24-hour business center
  • Meeting rooms
  • Smoke-free property
Guest Services
  • Seasonal outdoor pool
  • Microwave
  • Sofa bed
  • Soundproofed rooms
  • Free cribs/infant beds
  • Refrigerator
  • Dry cleaning service
  • Daily housekeeping
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted onsite parties or group events are strictly prohibited safety features at this property include a smoke detector this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice) please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

Diane
Oct 23, 2026 12:59:53 AM
Review Score:   10
Summary: The staff is extremely nice and polite. The room was clean and comfortable. The bathroom door had a small unpainted area at the bottom. Breakfast was delicious. Otherwise everything was perfect!! Thank you!
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Room Arrangement

Room Info Facilities
Suite, Multiple Beds, Non Smoking
Room Size: 324 square feet m2
3 Queen Beds and Double Sofa Bed
Suite, Multiple Beds, Non Smoking

General

Square meters - 30, Square feet - 324, Ping - 9.11, Bed count minimum 3, Bed count maximum 3, Extra bed count 1
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Room Size: 324 square feet m2
2 King Bed and Double Sofa Bed
Standard Room, 1 King Bed with Sofa bed, Non Smoking

General

Square meters - 30, Square feet - 324, Ping - 9.11, Outdoor spaces not available, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Suite, Multiple Beds, Non Smoking (Upgrade)
Room Size: 324 square feet m2
3 King Beds and Double Sofa Bed
Suite, Multiple Beds, Non Smoking (Upgrade)

General

Square meters - 30, Square feet - 324, Ping - 9, Bed count minimum 3, Bed count maximum 3, Extra bed count 1
Suite, 1 King Bed with Sofa bed, Non Smoking
Room Size: 324 square feet m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed, Non Smoking

General

Square meters - 30, Square feet - 324, Ping - 9, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Room, 1 King Bed with Sofa bed, Non Smoking
Room Size: 324 square feet m2
2 King Bed and Double Sofa Bed
Room, 1 King Bed with Sofa bed, Non Smoking

General

Square meters - 30, Square feet - 324, Ping - 9, Bed count minimum 2, Bed count maximum 2, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Comfort Suites Hanes Mall has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Comfort Suites Hanes Mall starts from $99 per night with includes Air Conditioner, Wheelchair Accessible, Business Services, Wellness Facilities, Breakfast, Internet, TV, Accessibility, Bedding/Linens, Toiletries, Guest Services, Laundry, Security/Safety, Child Friendly, Parking, Pool, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Comfort Suites Hanes Mall is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Comfort Suites Hanes Mall indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.