BlueBay Grand Esmeralda All Inclusive | Resort in Playa del Carmen

| 6.6 (1242 Reviews) |  1 Bathroom
Ejidal Resort | BlueBay Grand Esmeralda All Inclusive

Resort in Ejidal, Playa del Carmen

All-inclusive property with 5 restaurants and 3 outdoor pools
At BlueBay Grand Esmeralda All Inclusive, spend the day on the beach where you can enjoy sailing. Then return for a meal at one of the property's 5 restaurants.
BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with free minibar items and safes. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Josue
Jul 8, 2025 01:55:19 PM
Review Score:   6
Summary: I reserved this hotel because the images depicted a well-maintained pool area with beach access and suggested it was undergoing renovations. Upon our arrival, we encountered a significant issue with parking; there were insufficient spaces available, necessitating an 8-minute walk to the check-in area, as no shuttle service was provided. At check-in, if you are not a member—which I will elaborate on later—you will find yourself in a hot lobby, sweating profusely. Once the check-in process is complete, your luggage will be handled by a friendly staff member from the hotel, but his friendliness is primarily motivated by his intention to sell you a membership, akin to a timeshare. The walk to your room also takes about 8 minutes, and if you are not a member, do not expect any assistance with transportation. The all-inclusive package included a buffet and three restaurants, which required prior reservations; you could not simply walk in, which was quite frustrating. The buffet was mediocre at best, offering only basic items such as burgers, hot dogs, and cold cuts, all lacking in flavor. The steak restaurant we visited on the second day was particularly disappointing; the steak did not resemble any I had previously encountered, and they seemed unaware of how to cook it to the correct temperature, which completely ruined my appetite. The drinks were excessively watered down, and they reused cups, so you might find one or two cups with missing pieces, which was quite unappealing.
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