Baldwin Inn & Suites, SureStay Collection by Best Western | Hotel in West Springfield

6.9 (202 Reviews) |   Pet Friendly  1 Bathroom  34 Guests
West Springfield Hotel | Baldwin Inn & Suites, SureStay Collection by Best Western

Hotel in West Springfield

Comfortable Accommodations

Baldwin Inn & Suites, SureStay Collection by Best Western in West Springfield offers air-conditioned rooms with free WiFi, tea and coffee makers, and work desks. Each room includes a balcony, kitchen, and interconnected options.

Convenient Facilities

Guests benefit from a 24-hour front desk, express check-in and check-out services, and free on-site private parking. The hotel provides a continental breakfast and a range of amenities including a microwave and hairdryer.

Prime Location

Located 984 feet from The Big E and a 3-minute walk to Eastern States Exposition Center, the hotel is 11 mi from Bradley International Airport. Nearby attractions include Basketball Hall Of Fame and Springfield Museum.

Guest Satisfaction

Guests appreciate the attentive staff and impeccable room cleanliness, ensuring a pleasant stay.

Baldwin Inn & Suites, SureStay Collection by Best Western is located in West Springfield.

This 46 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a good star rated property and has over 202 reviews with the average score of 6.9 . Coming to West Springfield and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 46 Bedrooms Hotel if you want to learn more about this place in West Springfield. These details are authentic, as they are provided by our partner, booking.com.

This Baldwin Inn & Suites, SureStay Collection by Best Western in West Springfield is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Baldwin Inn & Suites, SureStay Collection by Best Western”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Security/Safety
Sports/Activities
Guest Services
Child Friendly
Heating
Internet

Facility Overview

Parking
  • Parking
  • Parking on site
  • Private Parking
  • Free parking
Activities
  • Golf course (within 2 miles)
General
  • Soundproof rooms
  • Non-smoking rooms
  • Smoke-free property
  • Air conditioning
  • Wifi in all areas
  • Heating
  • Pet friendly
Guest Services
  • Express check-in/out
  • 24-hour front desk
  • Vending machine (snacks)
  • Vending machine (drinks)
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.

Guest must reach out to property if arrival will be past 6:00 p.mguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
7.79
Location:
8.38
Staff:
8.47
Facilities:
7.79
Comfort:
8.38
Cleanliness:
7.92
Ruth
Sep 22, 2026 07:00:00 AM
Review Score:   5
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Rooms were clean and very big beds supper comfy the young lady at front desk supper polite and friendly.
Negative: Our shower would keep running couldn't get the water to shut off. The stairs leading to the second floor smelled like cat pee.
Summary: Place was perfect fine for pur stay would definitely use this place again.
See All Reviews

Room Arrangement

Room Info Facilities
Larger Room with Two Queen Beds, Sofa Bed and Living Area - Non-Smoking
Room Type: Family
Room Size: 42 m2
1 Sofa bed Bed
2 Queen bed(s) Bed
Larger Room with Two Queen Beds, Sofa Bed and Living Area - Non-Smoking

Food & Drink

Tea/Coffee maker

General

Interconnected room(s) available, Ironing facilities, Air conditioning

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service
Large King Room with Full Kitchen, Living Area and Sofa Bed - Non-Smoking
Room Type: Quad
Room Size: 51 m2
1 King bed(s) Bed
1 Sofa bed Bed
Large King Room with Full Kitchen, Living Area and Sofa Bed - Non-Smoking

Food & Drink

Tea/Coffee maker

General

Interconnected room(s) available, Ironing facilities, Air conditioning

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave, Kitchen

Media & Technology

Cable channels

Services

Wake-up service
One-Bedroom King Suite with Full Kitchen, Living Area and Sofa Bed - Non-Smoking
Room Type: Suite
Room Size: 51 m2
1 Sofa bed Bed
1 King bed(s) Bed
One-Bedroom King Suite with Full Kitchen, Living Area and Sofa Bed - Non-Smoking

Food & Drink

Tea/Coffee maker

General

Interconnected room(s) available, Ironing facilities, Air conditioning

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave, Kitchen

Media & Technology

Cable channels

Services

Wake-up service
Large Queen Room with Two Queen Beds, Full Kitchen, Living Area and Sofa Bed - Non-Smoking
Room Type: Family
Room Size: 51 m2
1 Sofa bed Bed
2 Queen bed(s) Bed
Large Queen Room with Two Queen Beds, Full Kitchen, Living Area and Sofa Bed - Non-Smoking

Food & Drink

Tea/Coffee maker

General

Interconnected room(s) available, Ironing facilities, Air conditioning

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave, Kitchen

Media & Technology

Cable channels

Services

Wake-up service
Larger Room with Two Queen Beds, Sofa Bed, Balcony and Living Area - Non-Smoking
Room Type: Family
Room Size: 42 m2
1 Sofa bed Bed
2 Queen bed(s) Bed
Larger Room with Two Queen Beds, Sofa Bed, Balcony and Living Area - Non-Smoking

Food & Drink

Tea/Coffee maker

General

Interconnected room(s) available, Ironing facilities, Air conditioning

Bathroom

Hairdryer

Outdoors

Balcony

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service
Room with Two Queen Beds - Non-Smoking
Room Type: Quad
Room Size: 37 m2
2 Queen bed(s) Bed
Room with Two Queen Beds - Non-Smoking

Food & Drink

Tea/Coffee maker

General

Interconnected room(s) available, Ironing facilities, Air conditioning

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service
King Room - Non-Smoking
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed
King Room - Non-Smoking

Food & Drink

Tea/Coffee maker

General

Interconnected room(s) available, Ironing facilities, Air conditioning

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service
King Room with Bath Tub - Disability Access/Non-Smoking
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed
King Room with Bath Tub - Disability Access/Non-Smoking

Food & Drink

Tea/Coffee maker

General

Interconnected room(s) available, Ironing facilities, Air conditioning

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for West Springfield hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this West Springfield hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the West Springfield hotel starts from $114 per night with includes Air Conditioner, Parking, Pet Friendly, Security/Safety, Sports/Activities, Guest Services, Child Friendly, Heating, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Springfield hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the West Springfield hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.