Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive | Resort in Puerto Aventuras

| 8.2 (525 Reviews) |  1 Bathroom
Puerto Aventuras Resort | Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Resort in Puerto Aventuras

Catch some rays on Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive offers 577 accommodations with indoor private hot tubs and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.


A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 5:30 am minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
This property welcomes adults only. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: usd 68 per person (roundtrip) pet fee: usd 150 per pet, per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 150 per pet, per stay pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 008-007-000402 safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jamie
Nov 14, 2025 07:57:23 AM
Review Score:   8
Summary: Pools, lobbies, and common areas were super cool, modern, and clean. Food was very good and service was always excellent and quick. The bands that played at night were a lot of fun. Our room wasn't perfect. The in-room tub was missing the power button for the jets, so we couldn't turn them on, and when we tried to fill the tub some sand-like substance came out of the jets. It probably hadn't been used in a while. The room was a bit dusty and was most noticed on the headboard. Rooms down the hall were getting totally gutted and upgraded so I'm sure ours was next on the list, which is probably why some things were needing fixed/replaced. The bed was SUPER comfy. I would definitely return to this resort and bring our kid next time. The kid activities and areas look so fun! The one thing we totally missed and wish this resort had was hot tubs! It is advertised that they have them and some of the pools have "spa tubs" - but none are true hot tubs.
See All Reviews

FAQ's

Is this Puerto Aventuras resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Aventuras resort have a swimming pool?

Yes, this Puerto Aventuras resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Aventuras resort?

Best-rates for the Puerto Aventuras resort starts from $494 per night with includes Wheelchair Accessible, Balcony/Terrace, Hot Tub, Kitchen, View, Wellness Facilities, Entertainment, Parking, Pool, Designated Smoking Area, Accessibility, Bar, Toiletries, Guest Services, Laundry, Ocean View, Business Services, Sports/Activities, Bedding/Linens, Spa, Restaurant, Breakfast, Internet, Air Conditioner, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Aventuras resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Aventuras resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Aventuras resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Aventuras resort?

Based on the information reported by the owner or manager, the Puerto Aventuras resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Aventuras resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD494
You will be redirected to  
Hot Deal - It has been viewed 189 times today
Not the right fit? Check out our other properties in Puerto Aventuras
Isla Bonita From US $92
         

|
3.0 (8 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
Villa Camilla From US $57
         

|
8.3 (48 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Listen to the ocean at night! From US $330
         

10.0 (51 Reviews)
Condo
  • Air Conditioner
  • Parking
  • Pool
QUINTA LUNA CONDO'S From US $250
         

New
Apartment
  • Air Conditioner
  • Parking
  • Pool
Bahía Xcacel, Puerto Aventuras From US $117
         

6.5 (6 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • View
* STUNNING OCEANFRONT * GREAT LOCATION! From US $228
         

10.0 (121 Reviews)
Condo
  • Air Conditioner
  • Parking
  • Pool
PRIME LOCATION! Private Beach, Very Nice! From US $275
         

Beachfront Paradise 2 BR in Puerto Aventuras From US $250
         

10.0 (4 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool